RE: SYSTEM FREEZING

From: RayBccul-- (RayBccul_at_discussions.microsoft.com)
Date: 08/24/04 

Date: Tue, 24 Aug 2004 15:55:05 -0700

System "Freezes" are typically one of 2 things. OS problem which are best
fixed by a complete reinstall (you can reinstall Windows XP without losing
your data and application folders by booting the XP CD, going through the
initial setup prompts for a new installation of XP, select your existing
partition to install to and chose to delete your existing Windows and install
fresh.).

If a clean install doesn't solve the problem, you're likely dealing with a
hardware issue. Start by disconnecting any non-essential peripherals and see
if the problem goes away. Next replace the memory. If that doesn't solve it,
try the motherboard.

Good Luck.

"Fred Pilgarlic" wrote:

> I'm at my wits end!
>
> My computer is freezing and must be hard-booted at
> various times (i.e., there doesn't seem to be any pattern
> as in program running etc).
>
> I have an external hard drive (USB 2) and attempt to back
> up the data with System Tools backup accessory but the
> system freezes during the process. My intention is to
> backup data and then reformat and reinstall as I think
> there must be a corrupted file in the operating system.
>
> I tried to backup in Safe mode in order to, hopefully,
> avoid system freezing but can't with this utility so I
> purchased Norton Ghost 2003 which I was told could. When
> I try to install Ghost, it installs then "rolls back" and
> uninstalls.
>
> I also attempted to upgrade the operating system (i.e.,
> reinstall Windows XP) and the installation is terminated
> because "unable to create, locate, or modify critical
> file (c:\boot.ini) parameter is incorrect".
>
> Does ANYONE have any ideas that may help?
>
> Many thanks!
>
> Fred
>

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