Re: i have no help and support in my machine

From: Pam Burton (pburton_at_oklaosf.state.ok.us)
Date: 08/24/04


Date: Tue, 24 Aug 2004 17:19:14 -0500

Hi Victor,
I sent a request for this very topic last week. Ended up calling Microsoft
Tech Support. Add the full path to your help file (on my XP it is
c:\winnt\pchealth\helpctr\binaries) to your path statement in your
Environment Variables.

Hope this helps.

Pam

"Kelly" <kelly@mvps.org> wrote in message
news:O9FA9sohEHA.140@TK2MSFTNGP12.phx.gbl...
> Hi Victor,
>
> Start Menu/Help and Support doesn't work: Go to Start/Run and type in:
> helpctr -regserver and Start/Run/CMD: regsvr32 /u hhctrl.ocx.
>
> More information here:
>
> Why doesn't Help and Support work?
> http://www.kellys-korner-xp.com/top10faqs.htm
>
> --
> All the Best,
> Kelly
>
> Microsoft-MVP Windows® XP
> 2004 Windows MVP "Winny" Award
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
> Taskbar Repair Tool Plus!
> http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
>
> "victor" <anonymous@discussions.microsoft.com> wrote in message
> news:947201c485fb$9b925300$a601280a@phx.gbl...
> > Hello:
> > As the subject says the help and support center in my
> > computer has been unavailable for more than 3 months now.
> > Also, when I click help in the menu bar in other programs
> > such as IE, Word, Excel, the help window does not appear.
> > I am thinking this happened after using some registry
> > cleaner software.
> > I tried the following link without success
> > http://dougknox.com/xp/scripts_desc/fixwinxphelp.htm
> >
> > Thanks
>
>