Re: boot failure - blanl screen. hangs at mup.sys

From: Malke (malke_at_nospoonnotreally.com)
Date: 08/23/04 

Date: Mon, 23 Aug 2004 05:28:07 -0700

Nailed Saviour wrote:

> I have a client computer that is unable to boot. POST's fine, all
> hardware checks out. however, once into the next section, just as it
> goes into the "loading" screen the screen just sort of blanks out, and
> there is no further disk activity. I tried booting into safe mode but
> the system stops when parsing mup.sys.
>
> Considering this a MBR error or similar I tried to use the XP CD to
> either use the recovery console or repair windows. However, the
> process hangs at the point where the screen indicates "system is
> starting windows". This occurs whether I use the boot floppies or the
> CD.
>
> The system is using SP1.
>
> I tried to start BartPE and it too blanks the screen out with no
> further activity at the point where the screen would normally indicate
> "loading windows" which may be a clue to the cause.
>
> Has anyone got an idea in what direction to look in?
>
> Thanks

I hate those kinds of problems, don't you? When you say "all hardware
checks out", what exactly do you mean? What tests did you run?

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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