AdAware conflict?
From: Angie Cox (Angie.Cox.1bexd2_at_pcbanter.net)
Date: 08/22/04
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Date: Sun, 22 Aug 2004 22:50:28 +0100
Malke Wrote:
> Angie Cox wrote:
> -
>
> Every time I scan with AdAware, I get the message: Windows must
> restart because the Remote Procedure Call (RPC) service terminated
> unexpectedly. I am not online at the time, and have scanned for
> viruses. I have checked Task Manager for Blaster. Nothing! Does
> anyone else have a problem running AdAware on XP?
>
> -
> No. I use it all the time here and on clients' machines with no
> problems. However, you do need to use more than one spyware removal
> tool. Try running these additional tools:
>
> Remove spyware with Spybot Search & Destroy from
> www.safer-networking.org and Ad-aware from www.lavasoftusa.com. Be
> sure
> to update these programs before running them. These programs are free,
> so run them both since they complement each other. It is best to run
> antivirus and spyware removal tools in Safe Mode. You may also want to
> run CWShredder and HijackThis from http://aumha.org/freeware.htm.
> Although CWShredder is no longer being updated, it will still clean
> older variants of the CoolWebSearch malware. Please read the
> instructions carefully. Also, make sure you've visited Windows Update
> and applied all security patches. Do not install driver updates from
> Windows Update. Make sure you are running a firewall and have a
> current
> antivirus installed using updated definitions.
>
> To reiterate, it is very important that you update both Ad-aware and
> Spybot to use their latest reference files and you need to scan in
> Safe
> Mode.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
Malke, thank you very much for the advice. I shall take it. I never
thought of running the antivirus or antispyware in safe mode.
Appreciate it!
-Ang.
-- Angie Cox
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