Re: Could this be an XP problem?

From: hermes (hermes_at_messenger.net)
Date: 08/03/04 

Date: Mon, 02 Aug 2004 19:53:57 -0500

jLunis wrote:

> anonymous@discussions.microsoft.com wrote:
>
>> Answers inline:
>>
>>
>>> -----Original Message-----
>>> OK, if I'm doing this correctly, I show two icons in User
>>
>>
>> Accounts -
>>
>>> JLunis and Guest
>>> Computer Adminstrator Guest
>>
>>
>> account is off
>>
>>> I presume I am logged in as administrator?
>>> I have 3 things I can do
>>> Create, change, and delete accounts
>>> Make system-wide changes
>>> Install programs
>>
>>
>>
>> This means you have admin access under jlunis login. You are most
>> likely automatically being logged in under jlunis. Boot into safe
>> mode and press ctrl+alt+delete twice at the screen which lists the
>> user names. Then type in user name administrator and leave password
>> blank. This is one way to get in as admin in XP home. The other is
>> to set the "Requires users to press Ctrl+Alt+Delete" checkbox to on
>> (I think in user accounts in control panel, click on the advanced
>> tab) then type in administrator as username and blank password. Try
>> these things and post back.
>>
>>
>>> Running Home
>>> I also presume, if I am logged on as Admin, it
>>
>>
>> answers 'Does the same
>>
>>> behavior occur logged in as THE admin?'
>>> Looking forward to your guidance.
>>>
>>>
>>> anonymous@discussions.microsoft.com wrote:
>>>
>>>> Go into User Accounts in the control panel. If there
>>>
>>
>> is
>>
>>>> an account listed there besides the default accounts (which I think
>>>> are just administrator and guest) it is probably who you are
>>>> logging in as. It should also
>>>
>>
>> tell
>>
>>>> you what kind of permissions or access you have as that user. You
>>>> should also look for an option somewhere in
>>>
>>
>> the
>>
>>>> User Accounts for a check box that "Requires users to press
>>>> Ctrl+Alt+Delete". Are you running XP home or pro?
>>>>
>>>>
>>>>
>>>>
>>>>> -----Original Message-----
>>>>> anonymous@discussions.microsoft.com wrote:
>>>>>
>>>>>
>>>>>> Does your login have admin access? Does the same
>>>>>
>>>>
>>>> behavior
>>>>
>>>>>> occur logged in as THE admin?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> I notice over a few weeks I ma having problems
>>>>>>
>>>>>>
>>>>>> with various apps and
>>>>>>
>>>>>>
>>>>>>> the support for none of them has a solution.
>>>>>>
>>
>> Possibly
>>
>>>>>> out of
>>>>>>
>>>>>>
>>>>>>> desperation, I ma hoping someone here can tell me if
>>>>>>
>>>>
>>>> this
>>>>
>>>>>> could be an XP
>>>>>>
>>>>>>
>>>>>>> bug that causes all of them.
>>>>>>> Quicken - buttons (e.g., DELETE) that should appear
>>>>>>
>>>>
>>>> on
>>>>
>>>>>> a screen do not.
>>>>>>
>>>>>>
>>>>>>
>>>>>>> Norton AntiVirus and Utilities - Under HELP|ABOUT Is
>>>>>>
>>>>>>
>>>>>> should have a
>>>>>>
>>>>>>
>>>>>>> listing of my serial #, it isn't there.
>>>>>>> Another app should have a SUPPORT link listed in
>>>>>>
>>>>>>
>>>>>> HELP|ABOUT - it
>>>>>>
>>>>>>
>>>>>>> doesn't show.
>>>>>>> System Configuration Utility - I don't care how many
>>>>>>
>>>>>>
>>>>>> times I select
>>>>>>
>>>>>>
>>>>>>> 'Don't show this again' or whatever, it always shows
>>>>>>
>>
>> on
>>
>>>>>> reboot.
>>>>>>
>>>>>>
>>>>>>
>>>>>>> Outlook - On opening Outlook I am asked to choose a
>>>>>>
>>>>>>
>>>>>> profile. I only
>>>>>>
>>>>>>
>>>>>>> have one and I always check 'Always use this as
>>>>>>
>>>>>>
>>>>>> default.' But, I am
>>>>>>
>>>>>>
>>>>>>> still asked this every time I open Outlook.
>>>>>>> Mozilla Thunderbird - a copy of all sent mail should
>>>>>>
>>>>>>
>>>>>> go into the
>>>>>>
>>>>>>
>>>>>>> 'Sent' folder. It doesn't. All settings are correct
>>>>>>
>>>>
>>>> per
>>>>
>>>>>> Mozilla Support.
>>>>>>
>>>>>>
>>>>>>
>>>>>>> A few others but this is a start. I am interested
>>>>>>
>>>>>>
>>>>>> because two of the
>>>>>>
>>>>>>
>>>>>>> problems in unrelated apps involve HELP|ABOUT, one
>>>>>>
>>>>>>
>>>>>> involve XP itself,
>>>>>>
>>>>>>
>>>>>>> and most problems started about the same time.
>>>>>>
>>
>> Anyone
>>
>>>>>> have suggestions?
>>>>>>
>>>>>>
>>>>>>
>>>>>>> .
>>>>>>>
>>>>>
>>>>> You give me much more credit than I deserve. When I
>>>>
>>
>> boot
>>
>>>> up, the PC
>>>>
>>>>> opens up XP without giving me a choice.
>>>>> How do I know if I am in admin or not?
>>>>> How do I log on as Admin>
>>>>> .
>>>>>
>>>
>>> .
>>>
> OK Anon, booted into Safe Mode - Administrator. same behavior as
> before. What have we learned?

Oh oh, not good. I'm sorry, but not sure what to suggest next. I
suppose you could try reinstalling these applications under the
administrator account. Going into safe mode turns off all extra,
unnecessary programs, processes and drivers and only loads the few
things that windows NEEDS to run. This tells me any of the extra stuff
isn't causing your problem while it is running. Some applications are
picky about being installed as THE administrator and will not completely
load under another admin login. I'm sorry I can't offer more help, but
mabey some one else can. You could also try system file checker, but
you would need to run windows update again after doing so. If you want,
check out the link below and give it a try. Good luck!

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx 

--
hermes
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