Re: Downgrading XP home to 2000 Server Pro

From: CS (nomail_at_hotmail.com)
Date: 08/02/04 

Date: Mon, 02 Aug 2004 18:13:20 -0500

On Mon, 02 Aug 2004 11:34:28 -0700, Steve Nielsen
<steve_nielsen@nunya.biz.nes> wrote:

>Carey Frisch [MVP] wrote:
>
>> Also, be aware that your Dell support and warranty will be forfeited
>> if you change operating systems.
>>
>
>Obviously if you don't use the OEM OS there won't be any support for it,
>but you're wrong about the warranty; Dell limited warranty doesn't even
>cover the factory installed OS or any other pre-installed software in
>the first place.
>
>"This limited warranty does not cover:
>
>Software, including the operating system and software added to the
>Dell-branded hardware products through our factory-integration system,
>third-party software, or the reloading of software."
>
>Dell used to have a Warranty FAQ on their site that plainly stated the
>warranty is not affected by using a different OS.
>
>Steve

Steve:

Dell tech support in the past has refused to provide telephone support
to users who have installed a different operating system on their Dell
machines other than the one the machine originally shipped with. I'm
not refuting what you say, however, it appears that not all support
folks at Dell are using the same rule book.

Regards.

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