Re: XP SP2, Can't access internet with 1 PC out of 3 updated

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From: PA Bear (PABear_at_mvps.org)
Date: 08/21/04 

Date: Sat, 21 Aug 2004 19:39:35 -0400

That's very odd as SP2 is supposed to have fixed that Winsock2 problem,
though I suppose if you installed SP2 with the problem in existence, it
might not.

Anyway, YW & thanks for posting back. 

-- 
~PA Bear
FL wrote:
> MR. PA BEAR.....
> THANKS!  THANKS!  THANKS! and MORE MORE THANKS!
> Winsock XP fix did it! (and without having to uninstall SP2).
> I've been wrestling with this the whole week!
> Regards
> FL
>
> "PA Bear" <PABear@mvps.org> wrote in message
> news:%23G94qEzhEHA.2340@TK2MSFTNGP11.phx.gbl...
> And if you connect directly, w/out the router?  Have you tried
> reinstalling the router?  Seeking SP2-compatible drivers for the router?
>
> Uninstall SP2 again and see what happens.  After doing so:
>
> 1. Try connecting directly, w/out the router;
>
> 2. Try Winsock XP Fix (http://www.snapfiles.com/get/winsockxpfix.html) or
> any of the other items found at http://www.mvps.org/sramesh2k/winsock.htm.
>
> FL wrote:
> > Thanks to both
> > I've tried the Reset IP, but the problem continues.
> > I 've also read the article about the loopback address range.
> > I am afraid that I don't know what "loopback address range" means.
> > I've updated the BIOS in the router, reseted it, it allows for 50
> > clients to the DHCP table
> > I can ping the rounter from this problem PC (Toshiba laptop), and I can
> > ping the other PC's from it, and the printer server.
> > I can also ping the Toshiba's ethernet IP address and wireless IP
> > address from my other PC's
> > So, the network connections are working.
> > And yet... I can't access the internet from the Toshiba. I fail to
> > understand what's going on.
> > The other issue with it, is that I had to assign it a static IP address,
> > to avoid getting error messages saying that the connection was not good.
> > First time I see this.
> > The other two PCs connect to the router using dynamic IP addresses w/o
> > problem, and can access the internet.
> > HMMMM!!!
> >
> > Regards
> >
> > FL
> >
> > "PA Bear" <PABear@mvps.org> wrote in message
> > news:eaNtsiwhEHA.712@tk2msftngp13.phx.gbl...
> > Reset TCP/IP (Q299357) in WinXP SP2, Bob?
> >
> > How about:
> >
> > Programs that connect to IP addresses that are in the loopback address
> > range may not work as you expect in Windows XP Service Pack 2
> > http://support.microsoft.com/?kbid=884020
> >
> > Bob Qin [MSFT] wrote:
> > > Hi FL,
> > >
> > > As you mentioned that the client cannot get the IP from DHCP server
> > > now. Please refer to the following article to reinstall the Internet
> > > Protocol stack.
> > >
> > > How to reset Internet Protocol (TCP/IP) in Windows XP
> > > http://support.microsoft.com/?id=299357
> > >
> > > In addition, please make sure that your DHCP server still has
> > > available IP address in the pool.
> > >
> > > Regards,
> > > Bob Qin
> > > Microsoft Online Partner Support
> >
> > FL wrote:
> > > PA Bear
> > > Thanks. It looks like I've been able to clean the IDENFIND when I ran
> > > AdAware or SpyBot, because I don't see it anymore in the IE AddOn, nor
> > > does it come up when IE does not find Google.com.
> > > However, I can't connect to the internet yet. I can see the other 2
> > > PC's in the network and exchange files with their shared folders, but
> > > no access to the internet. Also, I can't ping the router from this
> > > PC, nor access it via HTTP and the router does not show this PC in
> > > the DHCP table either... So I don't know why I can share files with
> > > the other two PC.
> > >
> > > BTW, I had to assign it the IP address manually, instead of
> > > automatically, in order to connect it to the network. Otherwise if I
> > > let it take the IP address automatically, it does not connect to the
> > > network and IPCONFIG displays an IP address that's not part of this
> > > router's DHCP's allowed numbers.
> > >
> > > Finally, I entered manually the IP address, the DNS servers, the Mask,
> > > and the Gateway numbers, as per my other PC (with a different IP
> > > address of course), and when I display IPCONFIG /ALL, I see all those
> > > numbers, but the GATEWAY line is empty.  HMMMM!
> > >
> > > Any ideas?
> > >
> > > FL
> > >
> > > "PA Bear" <PABear@mvps.org> wrote in message
> > > news:uxhn1PkhEHA.3148@TK2MSFTNGP10.phx.gbl...
> > > Check your system for "hijackware":
> > >
> > > Help with Hijackware
> > > http://aumha.org/a/parasite.htm
> > >     http://aumha.org/a/quickfix.htm
> > > http://mvps.org/winhelp2002/unwanted.htm
> > > http://inetexplorer.mvps.org/Darnit.htm
> > >
> > > CoolWebSearch Chronicles
> > > http://www.spywareinfo.com/~merijn/cwschronicles.html
> > >
> > > Run these tools in the following order with nothing else running in
> > > background:
> > >
> > > 1. CWShredder (fix all found)
> > >
> > > 2. Ad-Aware (fix all found)
> > >
> > > 3. Spybot (RTFM but generally fix everything in red)
> > >
> > > Important: You *must* seek updates for Ad-Aware, Spybot, etc., before
> > > each and every use, even "right out of the box".  But even they can't
> > > catch everything, 24/7.  When all else fails, HijackThis
> > > (http://www.spywareinfo.com/~merijn/files/HijackThis.exe) is the
> > > preferred tool to use.  It will help you to both identify and remove
> > > any hijackware/spyware.  **Post your files to
> > > http://forums.spywareinfo.com/ or
> > > http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not
> > > here.**
> > >
> > > [Alternate download pages for many of the above tools may be found at
> > > http://aumha.org/a/parasite.htm.]
> > >
> > > Also:
> > >
> > > 1. Download and run Stinger (http://vil.nai.com/vil/stinger/); then...
> > >
> > > 2. Update your virus definitions, enable Show Hidden Files
> > > (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339)
> > > and then run a full system scan in Safe Mode
> > > (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
> > > with nothing else running in background.  Note the files identified
> > > and removed then find the corresponding page for the file at your AV
> > > maker's online support pages (e.g.,
> > > http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html)
> > > and follow all Removal steps.
> > >
> > > WinXP Only (WinME similar): If this scan finds anything, create a new
> > > Restore Point then Disk Cleanup > More options > Delete all but the
> > > most recent Restore Point.
> > >
> > > So How Did I Get Infected Anyway?
> > > http://boards.cexx.org/viewtopic.php?t=957
> > >
> > > FL wrote:
> > > > Thanks
> > > >
> > > > I uninstalled XP SP2 and the problem remained (could not connect to
> > > > Internet). So I re-installed SP2 again.
> > > >
> > > > No program could access the internet in either configuration
> > > > (windows messenger, AntiVirus updates, SpyBot updates, etc) I don't
> > > > know what changed
> > > > in that PC from one day to the next.
> > > >
> > > > The transition to SP2 on the other 2 PCs (DELL desktop and DELL
> > > > laptop) went
> > > > OK with just a minor glitch (brsvc01a.exe related to my Brother
> > > > printer gives me error messages when I start the DELL laptop, but
> > > > otherwise everything works)
> > > >
> > > > I also found that the Toshiba Laptop is infected with spyware
> > > > IDENFIND (or something like that), which I'm trying to remove.
> > > >
> > > > I'll try the clean boot and will report back
> > > > --------------------
> > > >      From: "FL" <nospam@nospam.com>
> > > >      Newsgroups: microsoft.public.windowsxp.general
> > > >      Subject: Re: XP SP2, Can't access internet with 1 PC out of 3
> > > >      updated Date: Wed, 18 Aug 2004 21:27:27 -0400
> > > >
> > > >      Thanks.
> > > >      This problem ocurred with a Toshiba Satellite 1115-S103 two
> > > > years old. I'm
> > > >      uninstalling SP2 now.
> > > >      I updated a DELL Latiture C400 last week w/o problems (other
> > > > that an error
> > > >      message on an application that I don't know what it means, and
> > > > which I can
> > > >      click off)
> > > >
> > > >      FL
> > > >
> > > >      "PA Bear" <PABear@mvps.org> wrote in message
> > > >      news:OF9nXSYhEHA.3980@TK2MSFTNGP12.phx.gbl...
> > > >      Most of us are recommending that those with laptops, especially
> > > > older ones,
> > > >      contact the manufacturer for info on upgrading to SP2.  I would
> > > > not upgrade
> > > >      until I got an "all clear" from the manufacturer as well as
> > > > download links
> > > >      for any model-specific drivers which SP2 would require.
> > > >
> > > >      We similarly discourage laptop owners from formatting and
> > > > installing a
> > > >      retail version of Windows until they have the necessary,
> > > > laptop-specific
> > > >      files and drivers on hand which will be needed.
> > > >      --
> > > >      ~Robear Dyer (PA Bear)
> > > >      MS MVP-Windows (IE/OE), AH-VSOP
> > > >
> > > >      Are You Ready for WinXP SP2?
> > > >      http://support.microsoft.com/default.aspx?pr=windowsxpsp2
> > > >
> > > >      What You Should Know About Spyware
> > > >
> > > > http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
> > > >
> > > >      AumHa Forums
> > > >      http://forum.aumha.org
> > > >
> > > >      FL wrote:
> > > >      > I've downloaded the Administrative update file, and updated 2
> > > > PCs w/o
> > > >      > problem last week.
> > > >      > I've updated the 3rd today (a Toshiba Satellite laptop)
> > > > today, and I can't
> > > >      > access the internet from that PC anymore.
> > > >      > It still accesses my home network, but not the internet.
> > > >      > Checked Firewall settings, IP settings and I can't find
> > > > anything different
> > > >      > from the other PCs.
> > > >      > Any ideas out there?
> > > >      >
> > > >      > FL

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