Re: XP SP2, Can't access internet with 1 PC out of 3 updated

From: FL (nospam_at_nospam.com)
Date: 08/21/04 

Date: Sat, 21 Aug 2004 08:57:37 -0400

MR. PA BEAR.....
THANKS! THANKS! THANKS! and MORE MORE THANKS!
Winsock XP fix did it! (and without having to uninstall SP2).
I've been wrestling with this the whole week!
Regards
FL

"PA Bear" <PABear@mvps.org> wrote in message
news:%23G94qEzhEHA.2340@TK2MSFTNGP11.phx.gbl...
And if you connect directly, w/out the router? Have you tried reinstalling
the router? Seeking SP2-compatible drivers for the router?

Uninstall SP2 again and see what happens. After doing so:

1. Try connecting directly, w/out the router;

2. Try Winsock XP Fix (http://www.snapfiles.com/get/winsockxpfix.html) or
any of the other items found at http://www.mvps.org/sramesh2k/winsock.htm. 

-- 
~Robear
FL wrote:
> Thanks to both
> I've tried the Reset IP, but the problem continues.
> I 've also read the article about the loopback address range.
> I am afraid that I don't know what "loopback address range" means.
> I've updated the BIOS in the router, reseted it, it allows for 50 clients
> to the DHCP table
> I can ping the rounter from this problem PC (Toshiba laptop), and I can
> ping the other PC's from it, and the printer server.
> I can also ping the Toshiba's ethernet IP address and wireless IP address
> from my other PC's
> So, the network connections are working.
> And yet... I can't access the internet from the Toshiba. I fail to
> understand what's going on.
> The other issue with it, is that I had to assign it a static IP address,
> to avoid getting error messages saying that the connection was not good.
> First time I see this.
> The other two PCs connect to the router using dynamic IP addresses w/o
> problem, and can access the internet.
> HMMMM!!!
>
> Regards
>
> FL
>
> "PA Bear" <PABear@mvps.org> wrote in message
> news:eaNtsiwhEHA.712@tk2msftngp13.phx.gbl...
> Reset TCP/IP (Q299357) in WinXP SP2, Bob?
>
> How about:
>
> Programs that connect to IP addresses that are in the loopback address
> range may not work as you expect in Windows XP Service Pack 2
> http://support.microsoft.com/?kbid=884020
>
> Bob Qin [MSFT] wrote:
> > Hi FL,
> >
> > As you mentioned that the client cannot get the IP from DHCP server now.
> > Please refer to the following article to reinstall the Internet Protocol
> > stack.
> >
> > How to reset Internet Protocol (TCP/IP) in Windows XP
> > http://support.microsoft.com/?id=299357
> >
> > In addition, please make sure that your DHCP server still has available
> > IP address in the pool.
> >
> > Regards,
> > Bob Qin
> > Microsoft Online Partner Support
>
> FL wrote:
> > PA Bear
> > Thanks. It looks like I've been able to clean the IDENFIND when I ran
> > AdAware or SpyBot, because I don't see it anymore in the IE AddOn, nor
> > does it come up when IE does not find Google.com.
> > However, I can't connect to the internet yet. I can see the other 2 PC's
> > in the network and exchange files with their shared folders, but no
> > access to the internet. Also, I can't ping the router from this PC, nor
> > access it via HTTP and the router does not show this PC in the DHCP
> > table either... So I don't know why I can share files with the other
> > two PC.
> >
> > BTW, I had to assign it the IP address manually, instead of
> > automatically, in order to connect it to the network. Otherwise if I
> > let it take the IP address automatically, it does not connect to the
> > network and IPCONFIG displays an IP address that's not part of this
> > router's DHCP's allowed numbers.
> >
> > Finally, I entered manually the IP address, the DNS servers, the Mask,
> > and the Gateway numbers, as per my other PC (with a different IP
> > address of course), and when I display IPCONFIG /ALL, I see all those
> > numbers, but the GATEWAY line is empty.  HMMMM!
> >
> > Any ideas?
> >
> > FL
> >
> > "PA Bear" <PABear@mvps.org> wrote in message
> > news:uxhn1PkhEHA.3148@TK2MSFTNGP10.phx.gbl...
> > Check your system for "hijackware":
> >
> > Help with Hijackware
> > http://aumha.org/a/parasite.htm
> >     http://aumha.org/a/quickfix.htm
> > http://mvps.org/winhelp2002/unwanted.htm
> > http://inetexplorer.mvps.org/Darnit.htm
> >
> > CoolWebSearch Chronicles
> > http://www.spywareinfo.com/~merijn/cwschronicles.html
> >
> > Run these tools in the following order with nothing else running in
> > background:
> >
> > 1. CWShredder (fix all found)
> >
> > 2. Ad-Aware (fix all found)
> >
> > 3. Spybot (RTFM but generally fix everything in red)
> >
> > Important: You *must* seek updates for Ad-Aware, Spybot, etc., before
> > each and every use, even "right out of the box".  But even they can't
> > catch everything, 24/7.  When all else fails, HijackThis
> > (http://www.spywareinfo.com/~merijn/files/HijackThis.exe) is the
> > preferred tool to use.  It will help you to both identify and remove any
> > hijackware/spyware.  **Post your files to http://forums.spywareinfo.com/
> > or http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not
> > here.**
> >
> > [Alternate download pages for many of the above tools may be found at
> > http://aumha.org/a/parasite.htm.]
> >
> > Also:
> >
> > 1. Download and run Stinger (http://vil.nai.com/vil/stinger/); then...
> >
> > 2. Update your virus definitions, enable Show Hidden Files
> > (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339)
> > and then run a full system scan in Safe Mode
> > (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
> > with nothing else running in background.  Note the files identified and
> > removed then find the corresponding page for the file at your AV maker's
> > online support pages (e.g.,
> > http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html)
> > and follow all Removal steps.
> >
> > WinXP Only (WinME similar): If this scan finds anything, create a new
> > Restore Point then Disk Cleanup > More options > Delete all but the most
> > recent Restore Point.
> >
> > So How Did I Get Infected Anyway?
> > http://boards.cexx.org/viewtopic.php?t=957
> >
> > FL wrote:
> > > Thanks
> > >
> > > I uninstalled XP SP2 and the problem remained (could not connect to
> > > Internet). So I re-installed SP2 again.
> > >
> > > No program could access the internet in either configuration (windows
> > > messenger, AntiVirus updates, SpyBot updates, etc) I don't know what
> > > changed
> > > in that PC from one day to the next.
> > >
> > > The transition to SP2 on the other 2 PCs (DELL desktop and DELL
> > > laptop) went
> > > OK with just a minor glitch (brsvc01a.exe related to my Brother
> > > printer gives me error messages when I start the DELL laptop, but
> > > otherwise everything works)
> > >
> > > I also found that the Toshiba Laptop is infected with spyware IDENFIND
> > > (or something like that), which I'm trying to remove.
> > >
> > > I'll try the clean boot and will report back
> > > --------------------
> > >      From: "FL" <nospam@nospam.com>
> > >      Newsgroups: microsoft.public.windowsxp.general
> > >      Subject: Re: XP SP2, Can't access internet with 1 PC out of 3
> > >      updated Date: Wed, 18 Aug 2004 21:27:27 -0400
> > >
> > >      Thanks.
> > >      This problem ocurred with a Toshiba Satellite 1115-S103 two years
> > > old. I'm
> > >      uninstalling SP2 now.
> > >      I updated a DELL Latiture C400 last week w/o problems (other that
> > > an error
> > >      message on an application that I don't know what it means, and
> > > which I can
> > >      click off)
> > >
> > >      FL
> > >
> > >      "PA Bear" <PABear@mvps.org> wrote in message
> > >      news:OF9nXSYhEHA.3980@TK2MSFTNGP12.phx.gbl...
> > >      Most of us are recommending that those with laptops, especially
> > > older ones,
> > >      contact the manufacturer for info on upgrading to SP2.  I would
> > > not upgrade
> > >      until I got an "all clear" from the manufacturer as well as
> > > download links
> > >      for any model-specific drivers which SP2 would require.
> > >
> > >      We similarly discourage laptop owners from formatting and
> > > installing a
> > >      retail version of Windows until they have the necessary,
> > > laptop-specific
> > >      files and drivers on hand which will be needed.
> > >      --
> > >      ~Robear Dyer (PA Bear)
> > >      MS MVP-Windows (IE/OE), AH-VSOP
> > >
> > >      Are You Ready for WinXP SP2?
> > >      http://support.microsoft.com/default.aspx?pr=windowsxpsp2
> > >
> > >      What You Should Know About Spyware
> > >
> > > http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
> > >
> > >      AumHa Forums
> > >      http://forum.aumha.org
> > >
> > >      FL wrote:
> > >      > I've downloaded the Administrative update file, and updated 2
> > > PCs w/o
> > >      > problem last week.
> > >      > I've updated the 3rd today (a Toshiba Satellite laptop) today,
> > > and I can't
> > >      > access the internet from that PC anymore.
> > >      > It still accesses my home network, but not the internet.
> > >      > Checked Firewall settings, IP settings and I can't find
> > > anything different
> > >      > from the other PCs.
> > >      > Any ideas out there?
> > >      >
> > >      > FL

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