RE: USB drivers fail install for MP3 player

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: beav227 (beav227_at_discussions.microsoft.com)
Date: 08/20/04 

Date: Fri, 20 Aug 2004 05:55:02 -0700

HA!

I figured it out. It was a Permission problem in the Registry. Took me a
while to find the location (actually an FAQ for my vid card gave me the
idea).

Did regedit, then I went into Local Machine, Software, and found the item
for Creative. I changed the permission to Full, then removed the "broken"
usb link from Device Manager.

Had the system look for new changes and it found the MP3 player like normal
and started to load the drivers (as it did before). But this time it
actually finished!

Unit works fine now. Guess something I loaded changed the permission
levels. Thanks for all the help folks!

Beav

"beav227" wrote:

> Sorry if I'm posting this in the wrong area - not sure where to put.
>
> I recently upgraded my computer w/ a new HD (requiring a clean install of
> win xp pro). Previous to the upgrade, my Creative NOMAD 2c worked fine. Now
> windows finds the device but cannot finish loading the drivers. Its goes
> thru the install portion fine, but at the end I get an error message: Widows
> could not load drivers. Install failed. Access Denied.
>
> I've called Creative and they say its a Win problem. But my other USB
> devices are fine (Lexmark printer, Logitech webcam, Palm m515).
>
> I took the NOMAD to work and it installed ok (win2000 pro).
> I've been all thru the Creative and MS site and can't find the answer.
> Anybody know what might be going on? Could it be a conflict w/ another item
> (ati vid card)?
> Thanks!
> Scott

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