Re: Can't get to registry and some explorer settings

From: William Lugg (anonymous_at_discussions.microsoft.com)
Date: 08/02/04 

Date: Sun, 1 Aug 2004 22:15:44 -0700

Your suggestions got me a long way toward taming this
tiger. I've got one remaining annoyance that I can't
seem to master.

There is a process running named 'ftpav' which runs a
file named 'ftpav.exe' located in the C:\Windows\Cursors
folder. Norton AV indicates that this is adware, but
can't delete the file. Using Regseeker, I can find the
keys that run the process at startup and I can delete
them, but the next reboot puts everything back as it was.

Has anyone seen this before, and how do I get rid of it?

Also, I still can't edit the registry using regedit. The
error states "Registry editing has been disabled by your
administrator." Note that I am logged in as the
administrator (owner). I can't find a setting that would
disallow access to the registry. Any thoughts on how to
fix this?

Thanks for the help so far. 

--
Bill
>-----Original Message-----
>"William Lugg" <wlugg@sysmatrix.net> wrote in message
>news:6a2901c47593$b7939000$a301280a@phx.gbl...
>> I'm attempting to help my father-in-law get his 
computer
>> (running Windows XP Home) healed after a problem with
>> viruses and a faulty virus scanner.  I scanned the
>> machine using McAfee's Stinger.  Now, I want to change
>> his home page, but that piece of the Internet Setting
>> Dialog is disabled.  How do I reenable this so I can 
make
>> changes here?
>>
>> Next, I need to get into the registry to look for some
>> apps that are autostarting when he dials up to get on 
the
>> Internet.  When I run regedit, I get an error "Registry
>> editing has been disabled by your administrator."  Of
>> course, his accout is an administrator account, so it
>> seems like he should be able to get into it.  How do I
>> get around this problem?
>>
>> FWIW, we've been trying to install Norton AV, but it
>> hasn't been cooporating so far.  I also found that he
>> Automatic Update feature is disabled and I can't get it
>> to enable either.  Needless to say, his copy of Windows
>> was way out of date, but I'm downloading the updates 
as I
>> type this.  Any suggestions on how to fix the Automatic
>> updates problem?
>>
>> Thanks
>> Bill Lugg
>
>Wow, sounds like you have some serious problems, there, 
Bill! First I would
>suggest running msconfig (go to Start->Run and type in 
msconfig) and
>clicking on the "Startup" tab. Make sure that you know 
exactly what
>everything is that is running from startup, and if you 
don't know and can't
>find out, uncheck it. Second, go to the Services Tab and 
click on the box
>that says "Hide all Microsoft Services". What remains is 
the non-microsoft
>services that are run on system start-up. Again, if you 
don't know what the
>service is and/or can't find out, then uncheck it. If 
it's important, you'll
>find out next time you boot, and you can simply recheck 
the boxes. After
>you've done all that and rebooted, try installing the 
virus scanner. If you
>can't get Nortons installed, I'd suggest downloading and 
installing AVG
>Viruis scanner. You can get the free version from 
http://www.grisoft.com/
>
>Let me know if this helps and/or you need further 
assistance.
>
>
>
>
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