Re: Please help! Im close to trashing the computer

From: Kelly (kelly_at_mvps.org)
Date: 08/15/04 

Date: Sun, 15 Aug 2004 04:57:24 -0500

Actually, he/she is correct on 90% of what was posted. Only because I am
not sure if a second Anti-Virus program needs to be uninstalled.

That said, what % is your answer based on? 

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"BarCom" <PetitMal@nowhere.net> wrote in message 
news:O3QlyApgEHA.1392@TK2MSFTNGP11.phx.gbl...
> Sorry to be the one one to say it, but, BULLS*#T!
> "jim" <anonymous@discussions.microsoft.com> wrote in message 
> news:63e501c4828d$eade66e0$a501280a@phx.gbl...
>>
>>>-----Original Message-----
>>>I noticed how sluggish the computer was processing.  So
>> I ran Adaware and got
>>>results, cleaned that.  I ran Spybot search & destroy, I
>> received an error
>>>message.  So I uninstalled the program and reinstalled
>> it, I did the updates.
>>> I did a run and problems came up along with a funny
>> message that I have
>>>never seen before.  So I chose to fix the problems.  I
>> closed the program and
>>>noticed no difference in the computer.  So I ran my
>> McAfee.  I kept receiving
>>>a error message.  So I installed AVG.  I ran this
>> program it found a virus.
>>>This is the message:  Trojan horse downloader.wren.f is
>> found in file;
>>>c\windows\downloaded program files\tetra.dll
>>>I was given the option of sending it to the vault, so I
>> did.  I tried
>>>running McAfee again, the program gets to the windows
>> file and the program
>>>closes.  I am not able to retry unless I restart the
>> computer.  I tried to
>>>clean my disk, the computer crashes.  The tech at McAfee
>> and I tried to find
>>>some info on this virus, we were only able to find
>> something on it at Spybot
>>>search and destroy.  It said that it is a hybrid virus,
>> trojan and spyware.
>>>I am being told that I will have to reformat my hard
>> drive, I dont want to do
>>>this.  I also dont remember what to do. I also need to
>> mention I tried using
>>>the stand alone scanner provided by McAfee, Stinger.  I
>> get error messages or
>>>either the computer crashes.  Please Help someone!
>>>.
>>>I have heard that running a spyware scan in safe mode is
>> more effective at finding and removeing those bad files.
>> Also problems do occur from conflicts when useing 2 anti-
>> virus programs on one PC. So pick one, and uninstall the
>> other. You may need to turn off the system restore, then
>> do a reboot to remove the virus backup.
>
>

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