Re: MSN Messenger and sp2

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Stephen Harris (Stephen_P_Harris_at_hotmail.com)
Date: 08/15/04 

Date: Sun, 15 Aug 2004 00:05:15 -0700

"Jeff Wells" <cwaynecox_spam@hotmail.com> wrote in message
news:uC1NJFpgEHA.2916@TK2MSFTNGP12.phx.gbl...
> Voice communications on msn messenger is significantly inferior (and
> unworkable) with sp2.
>
> I observe the following results concerning msn messenger.
>
> Without sp2: With msn messenger running in text chat, i can ping
> (example)
> yahoo and get result of 16 ms. When i am in an audio conversation on msn,
> the ping (yahoo) is still 16 ms.
>
> With sp2: With msn messenger running in text chat, i can ping yahoo with
> the result of 16 ms. Upon initiating a 1:1 audio conversation on
> messenger,
> the ping (of yahoo) soars to 1000 - 5000 ms (yes 1 to 5 seconds)
> indicating
> that msn messenger is using extreme amounts of bandwith, and the audio is
> atrocious and the connection shortlived. I can, however, exit the audio
> conversation and the ping of yahoo returns to 16 ms.
>
> Does anyone have any insight into what my problem with msn messenger might
> be? 1:1 audio, without sp2, is excellent; with sp2, I cannot hold a 1:1
> voice communication on msn messenger
>
>
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You may find the thread on microsoft.public.msn.messenger:
    Re: Bandwitdh may not be the controlling resource
to have a bearing on your post; you can find it by doing a search
with groups.google.com

Another relevant group is microsoft.public.windowsxp.messenger

I will quote "slim" from part of that thread (Re: Bandwidth....) :

"I've confirmed by beliefs with SP2 and MSN (Windows) Messenger
(unfortunetly).

I can say with 100% certainty that SP2 is not compatible with MSN or Windows
Messenger audio chat.

I formated my hard drive (in my second computer), did a fresh install of XP
with SP1 slipstreamed. No other programs installed. Started Windows
Messenger, started audio chat, ran a speed test while talking..numbers were
normal ...around 1400 Kbps down / 360 Kbps up.

I then upgraded to SP2. Turned off the firewall completely. Turned on
Windows Messenger. Ran a speed test, results were normal. Started an audio
chat. While chating, ran another speed test...numbers plumeted to around 55
Kbps down / 400 Kbps up. Internet is almost unusable while chating. Very
large delays in chatting. Ended chat, ran speed test, numbers back to
normal.

To confirm my findings (yet again), I uninstalled SP2 (via Add/Remove
Programs), launched Windows Messenger again, started audio chat, speed test
resulted in normal numbers.

It will only be a matter of time before others start posting similar
results."

Jonathon Kay is the resident MVP on those two forums I mentioned.

Regards,
Stephen

Relevant Pages

  • Audio and Bandwidth Problems
    ... I chat every day with my friend in Russia. ... receive audio from him when HE clicked on his audio icon, ... chatting in MSN Messenger and it really seemed like a great solution. ... We installed a program that checks bandwidth and noticed that when we ...
    (microsoft.public.windowsxp.messenger)
  • Windows/MSN Messenger after SP2
    ... I was using WM together with the MSN Messenger plug-in and ... still WM does not take me to the Hotmail Inbox. ... uninstalling SP2. ...
    (microsoft.public.windowsxp.general)
  • Re: MSN 6.2 hangs when logging in!!
    ... you install SP2 before you install MSN messenger 6.2 it ... If you install MSN messenger ...
    (microsoft.public.windowsxp.messenger)
  • Re: Internet Explorer hangs before WU page loads
    ... >I have been having some variable problems with accessing and using Windows ... >trouble was noticed when I couldn't dl msn messenger. ... >the failed installs, but now the problem seems to be worse: ... I installed SP2 only after noting the msn messenger problem. ...
    (microsoft.public.windowsupdate)
  • Re: MSN Messenger and sp2
    ... > Voice communications on msn messenger is significantly inferior (and ... > unworkable) with sp2. ... > I observe the following results concerning msn messenger. ... When i am in an audio conversation on msn, ...
    (microsoft.public.windowsxp.general)