Please help! Im close to trashing the computer

From: jim (anonymous_at_discussions.microsoft.com)
Date: 08/15/04


Date: Sat, 14 Aug 2004 23:05:51 -0700


>-----Original Message-----
>I noticed how sluggish the computer was processing. So
I ran Adaware and got
>results, cleaned that. I ran Spybot search & destroy, I
received an error
>message. So I uninstalled the program and reinstalled
it, I did the updates.
> I did a run and problems came up along with a funny
message that I have
>never seen before. So I chose to fix the problems. I
closed the program and
>noticed no difference in the computer. So I ran my
McAfee. I kept receiving
>a error message. So I installed AVG. I ran this
program it found a virus.
>This is the message: Trojan horse downloader.wren.f is
found in file;
>c\windows\downloaded program files\tetra.dll
>I was given the option of sending it to the vault, so I
did. I tried
>running McAfee again, the program gets to the windows
file and the program
>closes. I am not able to retry unless I restart the
computer. I tried to
>clean my disk, the computer crashes. The tech at McAfee
and I tried to find
>some info on this virus, we were only able to find
something on it at Spybot
>search and destroy. It said that it is a hybrid virus,
trojan and spyware.
>I am being told that I will have to reformat my hard
drive, I dont want to do
>this. I also dont remember what to do. I also need to
mention I tried using
>the stand alone scanner provided by McAfee, Stinger. I
get error messages or
>either the computer crashes. Please Help someone!
>.
>I have heard that running a spyware scan in safe mode is
more effective at finding and removeing those bad files.
Also problems do occur from conflicts when useing 2 anti-
virus programs on one PC. So pick one, and uninstall the
other. You may need to turn off the system restore, then
do a reboot to remove the virus backup.



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