Re: Please help! Im close to trashing the computer
From: Patrick Smith (psmith0120_at_comcast.net)
Date: 08/15/04
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Date: Sun, 15 Aug 2004 01:24:00 -0400
d_shelton1975 wrote:
> I noticed how sluggish the computer was processing. So I ran Adaware and got
> results, cleaned that. I ran Spybot search & destroy, I received an error
> message. So I uninstalled the program and reinstalled it, I did the updates.
> I did a run and problems came up along with a funny message that I have
> never seen before. So I chose to fix the problems. I closed the program and
> noticed no difference in the computer. So I ran my McAfee. I kept receiving
> a error message. So I installed AVG. I ran this program it found a virus.
> This is the message: Trojan horse downloader.wren.f is found in file;
> c\windows\downloaded program files\tetra.dll
> I was given the option of sending it to the vault, so I did. I tried
> running McAfee again, the program gets to the windows file and the program
> closes. I am not able to retry unless I restart the computer. I tried to
> clean my disk, the computer crashes. The tech at McAfee and I tried to find
> some info on this virus, we were only able to find something on it at Spybot
> search and destroy. It said that it is a hybrid virus, trojan and spyware.
> I am being told that I will have to reformat my hard drive, I dont want to do
> this. I also dont remember what to do. I also need to mention I tried using
> the stand alone scanner provided by McAfee, Stinger. I get error messages or
> either the computer crashes. Please Help someone!
To be honest it sounds like you may need to find a neighbor/geek to help
you reload PC. By sounds of it, giving someone $30 or so to eliminate
frustration may be easier in the end. I only make this suggestion
because you said "dont remember what to do". If you really want to fix
issue without reload, then more power to you and good luck.
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