Re: Please help! Im close to trashing the computer

From: Patrick Smith (psmith0120_at_comcast.net)
Date: 08/15/04


Date: Sun, 15 Aug 2004 01:24:00 -0400

d_shelton1975 wrote:

> I noticed how sluggish the computer was processing. So I ran Adaware and got
> results, cleaned that. I ran Spybot search & destroy, I received an error
> message. So I uninstalled the program and reinstalled it, I did the updates.
> I did a run and problems came up along with a funny message that I have
> never seen before. So I chose to fix the problems. I closed the program and
> noticed no difference in the computer. So I ran my McAfee. I kept receiving
> a error message. So I installed AVG. I ran this program it found a virus.
> This is the message: Trojan horse downloader.wren.f is found in file;
> c\windows\downloaded program files\tetra.dll
> I was given the option of sending it to the vault, so I did. I tried
> running McAfee again, the program gets to the windows file and the program
> closes. I am not able to retry unless I restart the computer. I tried to
> clean my disk, the computer crashes. The tech at McAfee and I tried to find
> some info on this virus, we were only able to find something on it at Spybot
> search and destroy. It said that it is a hybrid virus, trojan and spyware.
> I am being told that I will have to reformat my hard drive, I dont want to do
> this. I also dont remember what to do. I also need to mention I tried using
> the stand alone scanner provided by McAfee, Stinger. I get error messages or
> either the computer crashes. Please Help someone!
To be honest it sounds like you may need to find a neighbor/geek to help
you reload PC. By sounds of it, giving someone $30 or so to eliminate
frustration may be easier in the end. I only make this suggestion
because you said "dont remember what to do". If you really want to fix
issue without reload, then more power to you and good luck.



Relevant Pages

  • Re: Please help! Im close to trashing the computer
    ... I ran Spybot search & destroy, ... So I ran my McAfee. ... I kept receiving ... > a error message. ...
    (microsoft.public.windowsxp.general)
  • Please help! Im close to trashing the computer
    ... I ran Spybot search & destroy, ... I kept receiving ... program it found a virus. ... >running McAfee again, the program gets to the windows ...
    (microsoft.public.windowsxp.general)
  • Re: Pc working very slow
    ... Run a virus scan (your choice but preferably not Norton or McAfee) and a ... malware scan(SpyBot Search & Destroy for example) with up to date programs. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Please help! Im close to trashing the computer
    ... > when it messed up from virus. ... So I ran my McAfee. ... >> clean my disk, the computer crashes. ... I also dont remember what to do. ...
    (microsoft.public.windowsxp.general)
  • JS/Exploit-DialogArg Virus
    ... >A couple of days ago, I received an email from McAfee, ... >drive, using Norton. ... It did not find a virus. ... >I have been receiving MANY infected emails lately, ...
    (microsoft.public.windowsxp.general)

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