Re: Problem upgrading from Win 98 to XP Home
From: Rock (rock_at_comcast.nospam.net)
Date: 08/14/04
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- In reply to: Gerard Hanway: "Problem upgrading from Win 98 to XP Home"
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Date: Sat, 14 Aug 2004 13:54:38 -0700
Gerard Hanway wrote:
> HI,
> I am trying to upgrade from Win 98 to XP and getting the
> following error. This message appears after the 'copying
> software prior to installation' phase completes.
> 'Setup was unable to read from or write to drive C:. If a
> virus scanner is running, disable it then restart setup.'
>
> I use Norton, but it was disabled prior to running the
> upgrade.
> After my first upgrade attempt, I ran Scandisk just to be
> sure that there was no problem with my hard drive. It
> reported that there were no errors on the drive.
>
> The drive currently has 10Gb of free space.
>
> I reran the upgrade after Scandisk said that all was ok,
> but got exactly the same error.
>
> I would appreciate any help offered.
>
> I am only a home user with limited PC experience
>
> Thanks
>
> Gerard
Does the BIOS have a virus scanning feature? Some do. If so go into
the BIOS right after the computer boots and disable it.
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