update on SP2 right-clicking problem

From: Joshua Heslinga (joshua_heslinga_at_hotmail.com)
Date: 08/14/04 

Date: Fri, 13 Aug 2004 19:09:08 -0700

Hi everyone. I've got XP Pro on a Dell Latitude D600. I
posted a couple days ago to report that after I loaded
SP2 the Explorer process (not IE) would crash every time
I right-clicked on any file. (You can search the group
based on my last name to find the previous post.)

Anyway, I have progress of sorts to report. DivX wasn't
the problem. (As far as I can tell, I don't have DivX
installed.) I traced the problem with right-clicking on
files to a context menu item added by a file encryption
utility -- SecureIT from Cypherix. The program works
under SP2, but for some bizarre reason, the context menu
item crashes Explorer. So editing the context menu (by
editing the Registry under
HKEY_CLASSES_ROOT/*/shellex/ContextMenuHandlers) solved
that problem.

Part of the problem is sticking around, however. I can
now right-click on any file or shortcut to a file, but
Explorer still crashes when I right-click on folders.
I've tried the same systematic deletion of options under
HKEY_CLASSES_ROOT/Folder, but I've deleted just about
everything under there and haven't solved the problem
yet. So, anyone have new suggestions (or other places in
the Registry to look for context menu items that would
only appear on folders)?

Thanks.

BTW... to any MS people that might read this, I like SP2--
 I just wish there weren't so many gotchas.

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