RE: XP SP2 Upgrade caused a crash
From: Steven L. Haas (slhaas99_at_hotmail.com)
Date: 08/13/04
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Date: Thu, 12 Aug 2004 22:17:31 -0700
I was under the impression that the f8 key was win95/98
and f11 was windows xp. None the less f11 and f12 did
not work. I will try f8 when I get home.
>-----Original Message-----
>"Steven L. Haas" wrote:
>
>> I turned on my computer today, and noticed there was
an
>> update ready to install. It was the SP2 update, and I
>> ran it in the background while I worked. About 30 min
>> later it told me that I was ready to reboot, but I
chose
>> to wait while I finished some work. Every few minutes
I
>> was asked if I wanted to restart, and I'd choose not
to.
>> I was browsing the internet, and opened a new window
when
>> everything went bad. Nothing loaded, and when I tried
to
>> close the page, it asked if I wanted to close it even
>> though the page was busy. I'd choose yes and nothing
>> would happen. When I hit CTRL ALT DEL to access the
task
>> manager, nothing happened. When I went to shut down
or
>> restart, nothing happened. I reset the computer
>> manually, and now, when I try to boot up I have
>> problems. It loads normally to the screen where it
says
>> Windows XP and a progress bar in the center of the
screen
>> moves along. When it progresses to the end, and the
next
>> window should pop up asking me to log in, the monitor
>> instead goes to power saving mode, the hard drive
reboots
>> and I'm stuck in a vicious cycle of rebooting
>> automatically to that point and no further. When I
try
>> to hold down the f11 key or f12 key, nothing happens.
>> I'm at my wits end, and extremely upset at the premise
of
>> losing all of my data because of an update locking up
my
>> computer. The only function I was performing at the
time
>> besides the update was to open up one yahoo window in
IE
>> to a new one displaying a yahoo sub-catagory.
>>
>> Does anyone have any suggestions or know what is going
on
>> here??
>
>Good morning from England,
>
>Have you tried restarting in Safe Mode - function 8 key
after reboot while
>Windows is loading? This could give you access, maybe
in an Administrator
>account, long enough to find out what's going on in
there.
>
>.
>
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