Re: Removal tool not working on ms site?
From: Kelly (kelly_at_mvps.org)
Date: 08/12/04
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Date: Thu, 12 Aug 2004 02:24:51 -0500
Hi Murphy,
The tool is listed here: Start/Run/Regedit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemovalTools
After the running the tool via the link it should give you an automatic
reading, as in:
Your PC Is Not Infected. To help ensure that you can avoid worms such as
Mydoom, learn How to Help Protect Against Future Worms.
-- All the Best, Kelly Microsoft-MVP Windows® XP 2004 Windows MVP "Winny" Award Troubleshooting Windows XP http://www.kellys-korner-xp.com "PA Bear" <PABear@mvps.org> wrote in message news:%23nGG7dBgEHA.4040@TK2MSFTNGP10.phx.gbl... > A. Preliminaries to take care of > > Before You Connect a New Computer to the Internet > http://www.cert.org/tech_tips/before_you_plug_in.html > > B. Dealing with the Trojan > > 1. Download and run Stinger (http://vil.nai.com/vil/stinger/); then... > > 2. Update your virus definitions, enable Show Hidden Files > (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339) > and then run a full system scan in Safe Mode > (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406) > with nothing else running in background. Note the files identified and > removed then find the corresponding page for the file at your AV maker's > online support pages (e.g., > http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html) > and follow all Removal steps. > > WinXP Only (WinME similar): If this scan finds anything, create a new > Restore Point then Disk Cleanup > More options > Delete all but the most > recent Restore Point. > > 3. Check in at Windows Update. > > C. Check your system for other Trojans and "hijackware": > > Help with Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/Darnit.htm > > CoolWebSearch Chronicles > http://www.spywareinfo.com/~merijn/cwschronicles.html > > Run these tools in the following order with nothing else running in > background: > > 1. CWShredder (fix all found) > > 2. Ad-Aware (fix all found) > > 3. Spybot (RTFM but generally fix everything in red) > > Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each > and every use, even "right out of the box". But even they can't catch > everything, 24/7. When all else fails, HijackThis > (http://www.spywareinfo.com/~merijn/files/HijackThis.exe) is the preferred > tool to use. It will help you to both identify and remove any > hijackware/spyware. **Post your files to http://forums.spywareinfo.com/ > or http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not > here.** > > [Alternate download pages for many of the above tools may be found at > http://aumha.org/a/parasite.htm.] > > So How Did I Get Infected Anyway? > http://boards.cexx.org/viewtopic.php?t=957 > > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE/OE), AH-VSOP > > Are You Ready for WinXP SP2? > http://support.microsoft.com/default.aspx?pr=windowsxpsp2 > > What You Should Know About Spyware > http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx > > AumHa Forums > http://forum.aumha.org > > murphy wrote: >> Hi PA Bear, >> >> I did post back at the original thread but you didn't >> reply me. Initially when I did a window update, it was >> window update who say that I need to install this update >> (saying that those user who see the prompt during update, >> meaning they have caught either of the worm) which I did >> and the download went successfully, only thing is I >> couldn't locate the removal tool. Even went into >> add/remove, it wasn't even there. And you are the one who >> ask me to try the other link which I did, it also >> wouldn't run. (both also wouldn't run). I'm using avg >> antivirus and zonealarm and I update frequently. So could >> you please help me!!! >> >> > -----Original Message----- >> > Always post back to your original thread. >> > >> > Did the tool fail to run or did it show a "No Infection" notice? >> > >> > Are you up to date at Windows Update? >> > >> > Are you running a reliable anti-virus application? Is it configured to >> > seek updates daily and then to run a full system scan a few minutes >> > later, also daily? >> > -- >> > murphy wrote: >> > > Could some one from MVP please advise! I've download ms >> > > removal tool kb836528 and the downloading went smoothly, >> > > it even says downloading success. But the removal tool >> > > was no where to be found. I posted a topic on this and >> > > someone from mvp responded asking me to run the tool from >> > > >> here>http://www.microsoft.com/security/incident/mydoom.msp >> > > x Which I did and it failed too... could someone advise! >> > >> > . >
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