Re: win xp start up problems

From: Malke (malke_at_nospoonnotreally.com)
Date: 08/01/04 

Date: Sat, 31 Jul 2004 18:49:43 -0700

matt wrote:

> i had to reinstall windows because i couldn't get into it
> not even in safe mode that was on the 23rd of this month.
> now anytime i install something and it has my restart the
> computer will not open into windows i can get into safe
> mode but not into regular windows. i can't find any virus
> so what is the problem. i tried a system restore once and
> it worked but once i restarted it the same problem started
> again i need major help

Unfortunately, there isn't any way to tell what the problem is from the
few details in your post. It is possible that you have hardware
problems. Here are some generic hardware troubleshooting steps:

1) open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing); 2) test
the RAM - I like Memtest86 from www.memtest86.com - let the test run
for an extended (like overnight) period of time - unless errors are
seen immediately; 3) test the hard drive with a diagnostic utility from
the mftr.; 4) the power supply may be going bad or be inadequate for
the devices you have in the system; 5) test the motherboard with
something like TuffTest from www.tufftest.com. Testing hardware
failures often involves swapping out suspected parts with known-good
parts. If you can't do the testing yourself and/or are uncomfortable
opening your computer, take the machine to a good local computer repair
shop (not a CompUSA or Best Buy type of store).

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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