Re: QuickLaunch disappears

From: Rob (rjc_at_invalid.com)
Date: 07/08/04 

Date: Thu, 08 Jul 2004 15:02:40 GMT

Kelly,

Tried the following:

1. Disabled 3rd party apps by starting in Safe Mode. Still Can't Create
Toolbar.

2. I checked the login registery and I am pointing to the corrrect .exe.
This problem started on 6/30. The PC booted fine, but as soon as you
started and App (i.e., OE), it crashed and sent a dump to Microsoft (this
was a big dump, progress bar and took about 30 seconds), then the PC
rebooted and brought up a small window stating there was a problem with the
privilages and was going to use the default. This had a countdown timer
and an OK button. Either one caused it to reboot, then back to this small
window and just kept looping. This is when I started in save mode, created
a new user and set and unset a password for the current user and I was able
to logon but then no Quick Launch. this was before I saw the regestery
entry fix.

3. Changed the registry with your #114 and reinstalled IE with the download
from http://www.microsoft.com/downloads/details.aspx?FamilyID=1e1550cb-
5e5d-48f5-b02b-20b602228de6&displaylang=en as the command in the START/RUN
stated "Installation Failed", however the downloaded app worked fine,
however still can't create toolbar".

I do notice something interesting. The user is "Lori Csontos" and in
Documents and Settings I see "Lori Csontos" along with a "Lori". When I
right click on the "Start" menu and "Open", it brings me to "Documents and
Setting\Lori", however under Task Manager the only user is "Lori Csontos".
The "Full Computer Name" is "Lori" so maybe that is tied to the machine and
not the user. Just don't remember seeing this before, thought it worth
mentioning.

Even if I create a new user w/ admin capability, still "Can't Create
Toolbar" with that user logged on. I even added the Quick Launch folder to
C:\Documents and Settings\Lori\Application Data\Microsoft\Internet Explorer
just to see if this was the issue but noooooo.

I am really at a loss here and really appreciate the help.

Thanks,
Rob

"Kelly" <kelly@mvps.org> wrote in
news:ecAsWPMZEHA.2432@tk2msftngp13.phx.gbl:

> Thanks for the thorough feedback, Rob. I know you said you tried
> everything.....so in question, can you confirm:
>
> 1. Did you disable all third party running programs as in Norton, ZA,
> etc? 2. The login issue has been solved by changing the
> C:\WINNT\system32\userinit.exe, entry.
>
> I may be mis-reading this, could you please give more detail here in
> your meaning?
>
>>If I try to Restore to an earlier point, I go back to the Login
>>Privilages
>> issue where this all started an need to start in Save Mode, access
>> the User
>> Profile and change the password to re-write the info (I guess)...
>
> 3. Have you tried to reinstall IE? If not:
> Enable Reinstallation of Internet Explorer or OE (Line 114)
> http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> Then re-install IE - Go to Start/Run, and type :
> "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
> %windir%\inf\ie.inf"
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in
> Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378
>
>