Re: Need to contact Microsoft to an english speaking person in the USA.
From: Donald McDaniel (orthocrossAT_at_cablespeedDOTcom.invalid)
Date: 07/07/04
- Next message: Tom Pepper Willett: "Re: John"
- Previous message: Rob: "Re: QuickLaunch disappears"
- In reply to: lbsummers_at_comcast.net: "Need to contact Microsoft to an english speaking person in the USA."
- Next in thread: iMd1&only: "Re: Need to contact Microsoft to an english speaking person in the USA."
- Messages sorted by: [ date ] [ thread ]
Date: Wed, 7 Jul 2004 16:33:27 -0700
lbsummers@comcast.net wrote:
> Due to many hardware problems on my PC, I had to
> install Windows XP several times. I finally bought a new
> HD and installed to fix the problem but when I went to
> activate on the internet I was blocked. In the process,
> the Microsoft website instructed me to call to re-
> activate. I pressed the "Telephone" key as instructed but
> there were no phone numbers where it indicated they would
> be. I looked up Microsoft on the internet and called 425
> 635 3311. I didn't realize I was calling India.The lady
> couldn't understand my Texas draw I guess but after a few
> attempts she transferred me to another department. The
> man who answered said he could not hear me and then he
> hung up......does MS have a phone number to an AMERICAN I
> can get this resolved?
>
> Thanks.
>
>
> lbsummers@comcast.net
Use the US country code before the phone number, as in "1-425-635-3311"
(unless, of course, you live in the Seattle Metropolitan area, in which case
"425-635-3311" is probably a local, non-toll call). This will be a toll
call from Texas, but you will probably get an American English speaker.
However, with so many I.T. companies outsourcing their Customer Services to
India (Microsoft included), you may also get "Justin" Akapaka or "Susan"
Palevehi from the Microsoft Call Center in Bangladore, India.
However, I don't understand why the Activation Wizard didn't display a local
number (or non-toll number) to call.
-- Donald L McDaniel Post all replies to the Newsgroup, so that all may be informed. Remove the obvious to reply by email. ===============================================================
- Next message: Tom Pepper Willett: "Re: John"
- Previous message: Rob: "Re: QuickLaunch disappears"
- In reply to: lbsummers_at_comcast.net: "Need to contact Microsoft to an english speaking person in the USA."
- Next in thread: iMd1&only: "Re: Need to contact Microsoft to an english speaking person in the USA."
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
