Re: Possible explorer.exe issue but not sure

From: Malke (malke_at_nospoonnotreally.com)
Date: 07/06/04 

Date: Tue, 06 Jul 2004 06:08:44 -0700

RAF wrote:

> Thanks for the reply. I've been running Adaware and Zone Alarm as
> standard for a couple of years, and do the update checking on every
> run of Adaware. I don't think that's the problem, but who knows. As
> further clarification, when I clicked on the email link or read this
> reply, it took roughly 15 seconds for the Taskbar to disply the "IE
> button" and then it went to a blank IE screen. After another 15 or 20
> seconds, it reverted to the Outlook email screen. Clicking on the IE
> Task bar button twice, finally brought up the screen with your reply.
> That's a pretty typical sequence whether going to IE or say a Word or
> Excel document. I'm stumped.
>
> "Malke" wrote:
>
>> RAF wrote:
>>
>> > I have been running XP Pro for several months. Recently I started
>> > having problems linking to documents, or web sites from email
>> > "links".
>> > Then it seemed to be slow accessing applications to complete a
>> > "link." The HD is accessing, but not presenting the
>> > file/application/page, whatever, for upwards of 30 seconds or
>> > longer. On many occassions, I get the notification that the
>> > application is "not responding" and either close it via the Task
>> > Manager, or restart.
>> > I've done an XP repair, as well as trying to use Diagnose and
>> > Repair
>> > within Office XP, but nothing seems to help. At one point I was
>> > unable to do a System Restore which initiated the XP repair, but
>> > still
>> > having problems. I get no error messages, although if things hang
>> > up, I use the Task Manager to check for non responding
>> > applications.
>>

Ad-aware alone isn't enough to remove malware. ZoneAlarm is a firewall,
not an antivirus. So, my original advice to scan with a current av
using updated definitions still stands. Add Spybot Search & Destroy,
CWShredder, and HijackThis to your spyware removal tools. Post back
after you've scanned with additional tools, and be sure to run all
scans in Safe Mode.

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"