Re: DXDIAG test 3D fails on new SXGA+

From: Rick \ (rick_at_mvps.org)
Date: 07/05/04 

Date: Mon, 5 Jul 2004 12:48:01 -0400

If it's under warranty, and it sounds like it still is, then stop trying to
fix it yourself. Return it now, tell Dell to either fix it or get your money
back. Don't waste your time on something that they should be fixing, this is
what that warranty you got is for. If you install something (a third-party
device driver for instance) that is unsupported, Dell can possibly claim
that you voided the warranty, and then you're stuck whether it works or not. 

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"SXGA5150" <SXGA5150@discussions.microsoft.com> wrote in message
news:059070B8-983D-416C-AA75-5C58262A76B6@microsoft.com...
> I have a new DELL 5150 with SXGA+ resolution screen. The DXDIAG test for
displays fail when I try the Test Direct3D. If you have tried this test and
have had simular results, I am looking for a fix both with Dell support and
now this group. I would appreciate any help in solving this issue before my
option to return this for full credit runs out.

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