Re: Lost Product key

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Larry Samuels (larry_at_mvps.org)
Date: 07/03/04 

Date: Sat, 3 Jul 2004 18:56:15 -0400

To obtain replacement CD-ROMs or manuals,
contact the Microsoft Replacement and
Supplemental Parts Department at (800) 360-7561.

When you call for a replacement CD, you may be
asked to fax a copy of the store receipt to the
Microsoft Replacement and Supplemental Parts
Department. 

-- 
Larry Samuels MS-MVP  (Windows-Shell/User)
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone
Unofficial FAQ for Windows Server 2003 at
http://pelos.us/SERVER.htm
"Mark" <mark@noemailaddress.com> wrote in message 
news:O1dpwzUYEHA.2840@TK2MSFTNGP11.phx.gbl...
> How does Microsoft handle missing CD's?
>
>
> Rick "Nutcase" Rogers wrote:
>> This is not a change in policy, you must have had an OEM key. Only retail
>> keys are replaced, for OEM keys you need to contact the vendor. If the
>> vendor no longer exists or refuses to help, then yes you will have to buy 
>> a
>> new license.
>>

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