Re: How do I get standard 'Help & Support Centre?

From: Ramesh [MVP] (ramesh_at_nojunkmails.com@mvps.org)
Date: 07/31/04


Date: Sat, 31 Jul 2004 11:14:38 +0530

Hi Franktee,

Which line you're in currently? Or, try this:

Click Start, Run and type Regsvr32 /i Shell32.dll

Then, open Registry Editor and navigate to:

[HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}\Instance\InitPropertyBag]

*Note, it's not "{2559a1f6-21d7-11d4-bdaf-00c04f60b9f0}", which is for Start Menu OEM Link*

Backup the key by exporting to a REG file. In the right-pane, delete the value named "Param1"

-- 
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k
Windows 2000 Group Policy Registry Table: 
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp
"Franktee" <Franktee@discussions.microsoft.com> wrote in message news:AC08331C-9D20-4D88-B32A-25DEB11CD78E@microsoft.com...
Greetings Ramesh, MVP
I am having the same problem as Roberto.
I followed your instructions but when I get to "edit string" I don't know what to do next. Appreciate if you can guide me through after that point. Many thanks
Franktee
"Ramesh [MVP]" wrote:
> Hi Roberto,
> 
> Follow this advice, posted earlier.
> 
> On a Dell system it will look like this:  Start/Run/Regedit
> 
> [HKEY_CLASSES_ROOT\CLSID\{2559a1f6-21d7-11d4-bdaf-00c04f60b9f0}\Instance\InitPropertyBag]
> 
> "CLSID"="{13709620-C279-11CE-A49E-444553540000}"
> "method"="ShellExecute"
> "Command"="Dell Solution Center"
> "Param1"="c:\\Program Files\\Dell\\SolutionCenter\\DellSC.exe"
> 
> To return to XP Default, delete the Param1 line and modify the rest to match:
> 
> [HKEY_CLASSES_ROOT\CLSID\{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}\Instance\InitPropertyBag]
> 
> "CLSID"="{13709620-C279-11CE-A49E-444553540000}"
> "method"="Help"
> "command"="@shell32.dll,-12709"
> 
> Once done hit refresh, then Help and Support.
> 
> 
> -- 
> Ramesh - Microsoft MVP
> Windows XP Shell/User
> http://www.mvps.org/sramesh2k
> 
> AumHa VSOP: http://www.aumha.org
> 
> "Roberto" <Roberto@discussions.microsoft.com> wrote in message news:208d401c45915$dbd2d830$a001280a@phx.gbl...
> I have a DELL pc and they insisit on having their own 
> version of the ''Help & Support Centre'. Is there a way 
> to set this back to the Microsoft standard one please?
>


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