Re: explorer.exe and IExplorer.exe using 100% of CPU

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From: Ron Martell (ron_at_onlinehelp.bc.ca)
Date: 07/29/04


Date: Thu, 29 Jul 2004 05:18:19 GMT


"Marek B." <anonymous@discussions.microsoft.com> wrote:

>Hello,
>Just yesterday I encountered a problem with Windows XP Home
>Edition that seemed to have just randomly started occuring.
> Every time I try to open up My computer or My documents or
>view the contents of any folder for that matter,
>explorer.exe begins bogging down the system with 100% CPU
>usage. This also occured when I attempted to open up
>Internet Explorer; IEXPLORER.exe took up 100% CPU.
>Fortunately I do not rely on IE to search the web, but
>unfortunately Microsoft makes it a pain to download the
>latest bug fixes for IE without running IE. I can,
>however, get into safe mode and everything runs fine. I
>have tried to disable all start up files but that didn't
>help and neither did shutting down explorer.exe and
>starting it up again. Ran Spybot and TrojanHunter with no
>avail. Any help is greatly appreciated.
>(I am also not an ubernerd so any restraint used to not get
>too complicated is also greatly appreciated). Thanks :-)!

Is your Spybot version 1.3 with the latest updates or is it version
1.2? If it is 1.2 then you need to get version 1.3 plus the latest
updates and run it again.

What antivirus are you using? Is it fully up to date with the virus
definitions not more than a week old? Have you done a complete virus
scan recently.

Try the free online spyware check at http://aumha.org/a/noads.htm

Good luck

Ron Martell Duncan B.C. Canada

-- 
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."


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