Re: windows xp restored

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Shenan Stanley (news_helper_at_hushmail.com)
Date: 07/25/04 

Date: Sun, 25 Jul 2004 14:41:06 -0500

carolyn watson wrote:
> i bought a compaq notebook presario 2100 last year.
> there is a sticker on it that says microsoft works 7.0
> and encarta online software. it had those things on the
> windows xp page that comes on as soon as you turn on the
> computer. well a week ago my hard drive was corrupted
> and the store where i bought the computer restored it and
> since then the two things above are not on the windows xp
> page. i can't find them. how do i get them back? i
> hope you can understand my question, i am very new at a
> computer. i was using the microsoft works, now i can't.
> thank you so much.

Have you asked the people who "restored" the computer? If they are
restoring it with whatever method was given to you (by them) to restore it
back to its original (purchased) state and those applications are supposed
to be there, then they are responsible to make sure it is done that way. 

-- 
<- Shenan ->
-- 
The information is provided "as is", with no guarantees of
completeness, accuracy or timeliness, and without warranties of any
kind, express or implied.  In other words, read up before you take any
advice - you are the one ultimately responsible for your actions.

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