Re: Spyware and Viruses
From: Michael D. Alligood (mdalligood_at_bellsouth.net)
Date: 07/25/04
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Date: Sun, 25 Jul 2004 15:18:34 -0400
Normally after I explain to my clients what caused the problem, they are
pretty good at avoid the same issue again. The problem occurs when other
techs do not explain what caused the problem and the clients continue to
perform the same action that caused the problem to begin with. Now with that
said, it would seem to those same techs that if you told the "secrets" of
what caused the problem and how to fix it one would have no need to call us
out to fix their computer problems anymore. I believe if you build a
relationship with any client that they will call on you more! That has been
my experience anyway... ;-)
Thanks for you reply!
-- Best of luck! Michael D. Alligood MCSA, MCP, CCNA, A+, Network+, i-Net+, CIW A, CIW CI "Plato" <|@|.|> wrote in message news:410400a6$0$57763$45beb828@newscene.com... > Michael D. Alligood wrote: > > > > A majority of the spyware / viruses cases I see deal with file sharing > > programs like Kazaa. This program in particuliar has cost my clients a lot > > of money. I have removed as many as 4,000 articles of spyware and 39 viruses > > off one PC. > > Grin. Then after you tell them what was causing the problem ie kids > using Kazaa a day later they put in the same trouble apps and the > problem starts all over again. > > Tell Dad you fixed the pc and tell Dad if the kids put in the same > trouble apps again you'll be glad to come back and fix the same problems > again for the same fee. > > > > -- > http://www.bootdisk.com/ >
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