Re: Thumbnail Crashing System

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Steve N. (me_at_here.now)
Date: 07/18/04


Date: Sun, 18 Jul 2004 15:46:45 GMT

Tom H wrote:

> Ok, thanks anyway!
>
> I decided to try the horrible task of seeing if one of
> the files in that directory was the bad boy.
>
> After going through maybe 200 of the 400 files in there,
> I finally found the one bad boy that caused the
> problems. Seems the file was bad. Now that poses a new
> question. I have had bad video files in the past. I work
> with them all day long. Most of them I'm putting into
> the system from a video camera for commercials and spots
> and stuff like that. But in the past, they just would
> not product a thumbnail. Now why was this one single
> file able to take down explorer each and every
> time?!?!?!

Glad you got it sorted out :)

It depends on what part of the file is corrupted. If the header is
corrupt it will problably not produce a thumbnail, but if the header is
ok and the data portion of the file is corrupt the system will have
problems trying to read the data portion. Unfortunately it seems that it
doesn't take much to make Explorer crash and reload. In my thinking the
shell (explorer.exe) should be robust enough to recover from a data read
error and report accordingly but not crash and reload. At least Windows
is designed to reload the shell when it bombs out, the benefit is that
you don't usually need a restart to keep working and open apps are
usually unaffected. The detriment is that some background processes
don't restart automatically when the shell reloads, that's why some
items are missing from the Notification Area (aka System Tray, lower
right end of taskbar). Also unfortunate that the things missing after a
crash and reload of Explorer usually are a/v and a/sw active protection
(in my experience), so a restart would be prudent anyway to keep
protection active. At least this Windows behaviour allows you to save
data and restart without loss of data, so it's not a totally terrible
design.

There are a number of things that can cause file corruption but I'd
start with doing thorough disk checks to make sure your drive is not
developing bad blocks. Running the disk diagnostic utility from the
drive manufacterer isn't a bad idea either.

> Is this a case of "Now that it aint broke,
> don't try to fix it?" Windows never stops to amaze me
> anymore.
>
> Will the questions never stop?!?!? Hee Hee!

The more we learn the more questions arise. Nothing wrong with that.

>
> Thanks for the help
> Take Care, Tom! :)

You too,
Steve

>
>
>
>
>>-----Original Message-----
>>Hello,
>>
>>I seem to be having a bit of a problem.
>>
>>I have some video clips in a folder. When I open that
>>folder, it starts to give you the little preview
>>thumbnails of each of the clips, and then it eventually
>>crashes explorer. (not Internet explorer) Of course it
>>resets itself and comes back (minus some of the icons in
>>the lower right corner of the screen.
>>
>>Now I can't figure out for the life of my why this has
>>started. I don't have any other programs installed that
>>mess with settings like this, or programs that want to
>>take control of the thumbnail process.
>>
>>Now, of course, if I change that folders setting to
>
> Icons
>
>>or anything but thumbnails, it never crashes. Is there
>>some setting in Windows somewhere that I could look at
>
> or
>
>>maybe increase the size of or something?
>>
>>This one just baffles me.
>>
>>I'm using WindowsXP Pro SP1
>>P4 2.8Ghz
>>1024gb DDR
>>390GB Disk Space with over 200 still empty
>>ATI AIW Radeon (With latest drivers)
>>SB Audigy 2 (With latest drivers)
>>Pioneer DVD (Latest Firmware)
>>Plextor 40/12/40 CD-RW (Latest Firmware)
>>Plextor DVD-RW PX-708A (Latest Firmware)
>>Zip100 (IDE)
>>
>>I think thats all that should be relevent for specs of
>>the machine if you needed to know.
>>
>>Thanks for the help in advanced!
>>
>>Take Care, Tom.
>>
>>.
>>



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