Re: Windows XP and Quicktime 6.5.1

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: david_kelsey (david_kelseyNOSPA_at_hotmail.com)
Date: 07/15/04


Date: Thu, 15 Jul 2004 14:10:17 +0100

Daniel - you're a top geezer. I didn't know of the existence of the
settings in Control Panel, but on your advice, I had a look, and found it
was set at Direct Sound. I found another setting for Windows Preferred, and
set that, and it works. Not perhaps as well as I would like, but I have
always had sound issues in XP, and it has never been as good as ME. You
would think, after about 30 minutes talking to Apple, they might have
suggested that, wouldn't you? That's one reason why I never use my Mac now.

I'll work my way through some of the other settings now, in case there is a
better one.

Thanks again!

The other Daniel please note.

David

Daniel (Training MCDST) wrote:
> I don't know if this will work but it's worth a go...
>
> Go to control panel and open the QuickTime settings. Choose Sound Out
> from the drop-down box. On the sound out settings choose the dropdown
> box and select WaveOut. If it is already set as WaveOut, try choosing
> Direct Sound.
>
> Let me know how you get on.
>
> Cheers,
> Daniel
>
>
>
> "david_kelsey" <david_kelseyNOSPA@hotmail.com> wrote in message
> news:uT7BdrlaEHA.3512@TK2MSFTNGP12.phx.gbl...
>> I have XP SP1, and have just installed iTunes with Quicktime 6.5.1,
>> which is automatically included. The sound from this is garbled and
>> stutters. I have tried downloaded music from iTunes, CDs played on
>> my own machine, and music stored on my hard drive, mostly MP3. I
>> have reinstalled both iTunes and Quicktime, having first uninstalled
>> the originals, and I have reinstalled Quicktime as a standalone.
>> Previous versions of Quicktime have not had problems, but iTunes
>> insists on the 6.5.1. Nothing I have done has made any difference.
>>
>> Apple support say that there are no issues with iTunes or Quicktime
>> in XP, and the fault must therefore lie with my software, and I
>> should reinstall XP. The other players on my system, Windows Media
>> Player, Total Recorder, Winamp, Real Player, and LP Recorder all
>> work perfectly with whatever is thrown at them. DXdiag shows no
>> problem with sound with any codec, both with 'sounds' and with
>> music. It is Version DirectX 9a. I have AC97 sound integrated on
>> an MSI 6380 motherboard, updated to latest. I have an Athlon 1.13
>> GHz and 256 MB RAM.
>>
>> Apple have now washed their hands of the problem. I can reinstall
>> XP, if I have to, but I am reluctant to do so if it doesn't improve
>> matters.
>>
>> Has anyone experienced this problem, or has a solution please?
>>
>> David Kelsey



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