Re: Windows XP and Quicktime 6.5.1

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Daniel Crichton (msnews_at_worldofspack.co.uk)
Date: 07/15/04 

Date: Thu, 15 Jul 2004 12:49:51 +0100

"david_kelsey" <david_kelseyNOSPA@hotmail.com> wrote in message
news:uT7BdrlaEHA.3512@TK2MSFTNGP12.phx.gbl...
> I have XP SP1, and have just installed iTunes with Quicktime 6.5.1, which
is
> automatically included. The sound from this is garbled and stutters. I
> have tried downloaded music from iTunes, CDs played on my own machine, and
> music stored on my hard drive, mostly MP3. I have reinstalled both iTunes
> and Quicktime, having first uninstalled the originals, and I have
> reinstalled Quicktime as a standalone. Previous versions of Quicktime
have
> not had problems, but iTunes insists on the 6.5.1. Nothing I have done
has
> made any difference.
>
> Apple support say that there are no issues with iTunes or Quicktime in XP,
> and the fault must therefore lie with my software, and I should reinstall
> XP. The other players on my system, Windows Media Player, Total Recorder,
> Winamp, Real Player, and LP Recorder all work perfectly with whatever is
> thrown at them. DXdiag shows no problem with sound with any codec, both
> with 'sounds' and with music. It is Version DirectX 9a. I have AC97
sound
> integrated on an MSI 6380 motherboard, updated to latest. I have an
Athlon
> 1.13 GHz and 256 MB RAM.
>
> Apple have now washed their hands of the problem. I can reinstall XP, if
I
> have to, but I am reluctant to do so if it doesn't improve matters.
>
> Has anyone experienced this problem, or has a solution please?

If you get a solution would be interested to hear it ... I'm looking to put
XP SP1 on my MS 6380 board and use onboard sound in the next week or so.

Dan

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