Re: SP1

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From: Alex Nichol (alexn.mvpdts_at_ntlworld.delete.com)
Date: 07/12/04


Date: Mon, 12 Jul 2004 15:57:17 +0100

Pierre wrote:

>After reinstalling XP PRO (lots of corrupted files making the system
>unworkable) I go back to Microsoft site to identify updates available since
>the CD version.
>I select SP1 and midway thru installation the msg is that the product number
>provided is invalid.
>First, I was not asked for and did not provide any product number under SP1
>update,
>Second, there was no hickup when I provided this number, twice (at launch
>and closing ) at reinstallation.
>
>This was the same CD for reinstallation of the Pro Version that I had used
>at the original installation, same number then.

A lot of copies have been put out by unscrupulous parties - often
selling to innocent people - which have used one of a couple of pirated
keys, with no payments going back to Microsoft. Microsoft has
explicitly prevented machines that were installed with these keys from
installing SP1. Check in Control Panel - System for the Product ID
number under your name - if it fits

XXXXX-640-0000356-23XXX
or
XXXXX-640-2001765-23XXX

Where X represents any digit, you have one of these keys. You can
approach the vendor for redress and provision of a legitimate copy,
threatening MSoft legal department - if no satisfaction, you could try a
report of the details to
http://www.microsoft.com/piracy/reporting/default.asp

They may now have extended that to other keys too

And for further comment please be clear just how you did the reinstall.
Did you run the CD from the existing system, or boot it afresh? And
what actions after that?

-- 
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K.  Alexn@mvps.D8E8L.org (remove the D8 bit)


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