Re: Explorer hangs when getting properties on any file

From: Kelly (kelly_at_mvps.org)
Date: 06/04/04


Date: Thu, 3 Jun 2004 22:53:56 -0500

Thanks for the feedback. Glad you have it sorted. :o)

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
<anonymous@discussions.microsoft.com> wrote in message 
news:1756a01c44903$b1894770$a301280a@phx.gbl...
This ended up being an application that was setup in the
registry (TextPad) that lived on a network share. The
network share was brought down last weekend. So everytime
you right clicked on a file, it was trying to access that
application.
We used a registry monitor program to find this out. We
discovered the problem about 5 seconds before MS picked up
the phone off hold. :)
BDA
>-----Original Message-----
>Thanks Kelly. Unfortunately none of those have done the
>trick. I'm now up to 4 machines at my site that are
>exhibiting this problem.
>
>I'm on hold with MS support right now, hopefully we'll be
>able to get this figured out. If I find an answer, I'll
>try to make sure and post it here.
>
>BDA
>
>>-----Original Message-----
>>Brent,
>>
>>There are many documented issues within XP for this
>issue.  Some being:
>>
>>Right Click - HourGlass - Update 817287 and/or 821557
>>
>>Right Click Crash
>>http://www.theinquirer.net/?article=9403
>>http://support.microsoft.com/default.aspx?scid=kb;en-
>us;819101
>>
>>Run the edit on line 157
>>http://www.kellys-korner-xp.com/xp_tweaks.htm
>>
>>-- 
>>All the Best,
>>Kelly
>>
>>Microsoft-MVP Windows® XP
>>2004 Windows MVP "Winny" Award
>>
>>Troubleshooting Windows XP
>>http://www.kellys-korner-xp.com
>>
>>Taskbar Repair Tool Plus!
>>http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>>"Brent Allard" <anonymous@discussions.microsoft.com>
>wrote in message
>>news:16e9301c4484c$9ac43200$a101280a@phx.gbl...
>>>
>>> Had a very strange problem with a PC yesterday and now
>>> having the same thing happen with a 2nd PC at our
>company
>>> today. When you do a right mouse click on a file, it
>will
>>> hang explorer for 2-3 minutes. IE does a similar thing,
>>> will take several minutes to start responding.
>>>
>>> Taskmanager shows nothing happening during these hangs.
>>> The disk activity is null. You can run other
>applications
>>> such as Photoshop just fine while the hang is occuring.
>>>
>>> I've tried just about everything, including, running
>virus
>>> scan (mcafee 7.1 enterprise), running adware check with
>>> Adaware, re-installing SP1, doing a full repair of XP
>from
>>> CD boot.
>>>
>>> Any ideas?
>>>
>>> BDA
>>
>>
>>.
>>
>.
> 


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