Re: windows will not shutdown.
From: Rick \ (rick_at_mvps.org)
Date: 06/03/04
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Date: Wed, 2 Jun 2004 21:59:51 -0400
Hi Paul,
You need to isolate which process is causing it before you can address it.
Before shutting down, hit ctrl+shift+escape and "end task" on some of the
unnecessary processes, then try shutting down. You may have to experiment
some to discover which is causing the issue, but I'd start with antivirus
software.
-- Best of Luck, Rick Rogers aka "Nutcase" MS-MVP - Windows Windows isn't rocket science! That's my other hobby! http://mvp.support.microsoft.com/ Associate Expert - WinXP - Expert Zone www.microsoft.com/windowsxp/expertzone Win98 Help - www.rickrogers.org "Paul" <ritchiepm@hotmail.com> wrote in message news:174bb01c448e9$d5728ad0$a301280a@phx.gbl... > I running windows XP home edition on a Gateway computer. > When I try to log off or shutdown the computer, the error > box come up and states that the computer is trying to > shutdown "rundll.exe". If I do not "end program now" the > computer will not log off/shutdown. Is there a simple > solution to my problem? > Paul
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