Re: Camera and Scanner wizard problem
Sharkman_at_comcast.net
Date: 06/27/04
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Date: Sun, 27 Jun 2004 06:31:17 -0400
Thanks for the site... It seems that the firmware upgrade did it...
Yahooo..... I really appreciate the help..
-- R. McCarty wrote: > From your description, it seem like only the memory stick is being > detected & not the camera itself. You didn't mention which model > Sony unit you have. Please go to the following website and enter > your unit information and then click the Drivers button. I did notice > there are several firmware updates for DSC models > http://ciscdb.sel.sony.com/cgi-bin/select-di.pl > I believe at this point a driver/firmware update should get you going. > > "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message > news:x--dnQzsgecEgkPdRVn-vg@comcast.com... >> >> >> -- >> Sharkman@comcast.net wrote: >>> I do appreciate your time and help. When looking at the device >>> manager, I dont have an "Imaging Devices" catagory. However when I >>> plug the camera in, the catagory for USB shows the sony dsc. I've >>> uninstalled that and plug and play reinstalled it for me but the >>> camera and scanner wizard still doesnt do anything. The screen shows >>> up but when I click on "move files from camera to a folder" nothing >>> happens. >>> The usb hub has it's own power supply. I did turn off the power save >>> feature. >>> I'm not sure how to ensure that the Wia or Twain drivers are >>> present. Can you elaborate? >>> Thanks >>> sharkman >>> >>> -- >>> >>> >>> R. McCarty wrote: >>>> Even with the camera installed to a Hub, the camera should be >>>> enumerated in the "Imaging Devices" category. Once it's first >>>> installed, that instance will stay in the category until it's >>>> manually uninstalled. >>>> USB has a "Quirk", where if the same device is plugged into a >>>> different USB port you'll get a new instance in Device Manager. >>>> This is where you end up with "Phantoms". >>>> Using a Hub shouldn't matter, downstream devices will still be >>>> enumerated the same way. Hubs have a maximum power draw >>>> of 500 mA. How many devices are plugged into the Hub & does >>>> the hub have it's own DC power supply. Also, XP by default >>>> sets USB Hubs to enter power saving mode. (You can turn this >>>> off by double-clicking each USB hub in the Universal Serial Bus >>>> Controllers category. Click the "Power Management" tab and >>>> uncheck the option "All the computer to turn off this device to >>>> save power". >>>> Just to verify operation & drivers, I would plug the camera into >>>> a top-level port and make sure it enumerates and that the Twain >>>> or Wia driver is still present. >>>> >>>> "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message >>>> news:LKKdnSD42JZvl0HdRVn-sw@comcast.com... >>>>> Thanks, but there is no "Imaging Devices" in the device manager... >>>>> and I couldnt find any instance of "DSC" either.. Could that be >>>>> because the connection is via a USB hub? and should I uninstall >>>>> that? I do appreciate the help. Thanks >>>>> sharkman >>>>> >>>>> -- >>>>> Shafer - Official BB and anywhere else pointgiver >>>>> >>>>> R. McCarty wrote: >>>>> > You may have "Phantom" instances of the camera in Device >>>>> > Manager. UnPlug the camera, Open Device Manager (Right >>>>> > Click My Computer, Left Click Manage). When the MMC >>>>> > opens click "Device Manager" in the Left pane. Then Click >>>>> > the View options and click "Show Hidden Devices". >>>>> > In the Right Pane, locate Imaging Devices and click the + >>>>> > to expand the listing. Any listings of your DSC should appear >>>>> > grayed out. Right Click on each one, then choose Uninstall. >>>>> > Do this until you have no DSC's listed. >>>>> > Close everything, Reboot and then Re-plug the camera. >>>>> > >>>>> > "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message >>>>> > news:rZydnZpxfJv_1UbdRVn-tA@comcast.com... >>>>> >> >>>>> >> I must have done something.. I have a sony DSC with a memory >>>>> >> stick that (when you connect up the usb and turn the camera on) >>>>> >> used to automatically open sony's image transfer software. That >>>>> >> stopped working for some reason and now even Microsoft's >>>>> >> Scanner and Camera wizard (for transfering photos to a file) >>>>> >> doesn't startup..The camera connects to a USB port. When I >>>>> >> move the usb port that the camera is connected to, xp finds >>>>> >> the new hardware and says it's ready but nothing happens.. >>>>> >> Anyone got any ideas? Thanks >>>>> >> sharkman >>>>> >> >>>>> >> Heres an update. I can now get a sceen that shows the actions >>>>> >> that can be taken (copy pictures to a folder on my computer >>>>> >> using Microsoft Scanner and Camera Wizard) but clicking on it >>>>> >> does nothing. It looks like the scanner and camera wizard aint >>>>> >> working.. Can anyone help?--
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