Re: Camera and Scanner wizard problem

Sharkman_at_comcast.net
Date: 06/27/04 

Date: Sun, 27 Jun 2004 06:31:17 -0400

Thanks for the site... It seems that the firmware upgrade did it...
Yahooo..... I really appreciate the help.. 

-- 
R. McCarty wrote:
> From your description, it seem like only the memory stick is being
> detected & not the camera itself. You didn't mention which model
> Sony unit you have. Please go to the following website and enter
> your unit information and then click the Drivers button. I did notice
> there are several firmware updates for DSC models
> http://ciscdb.sel.sony.com/cgi-bin/select-di.pl
> I believe at this point a driver/firmware update should get you going.
>
> "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message
> news:x--dnQzsgecEgkPdRVn-vg@comcast.com...
>>
>>
>> --
>> Sharkman@comcast.net wrote:
>>> I do appreciate your time and help. When looking at the device
>>> manager, I dont have an "Imaging Devices" catagory. However when I
>>> plug the camera in, the catagory for USB shows the sony dsc. I've
>>> uninstalled that and plug and play reinstalled it for me but the
>>> camera and scanner wizard still doesnt do anything. The screen shows
>>> up but when I click on "move files from camera to a folder" nothing
>>> happens.
>>> The usb hub has it's own power supply. I did turn off the power save
>>> feature.
>>> I'm not sure how to ensure that the Wia or Twain drivers are
>>> present. Can you elaborate?
>>> Thanks
>>> sharkman
>>>
>>> --
>>>
>>>
>>> R. McCarty wrote:
>>>> Even with the camera installed to a Hub, the camera should be
>>>> enumerated in the "Imaging Devices" category. Once it's first
>>>> installed, that instance will stay in the category until it's
>>>> manually uninstalled.
>>>>  USB has a "Quirk", where if the same device is plugged into a
>>>> different USB port you'll get a new instance in Device Manager.
>>>> This is where you end up with "Phantoms".
>>>>  Using a Hub shouldn't matter, downstream devices will still be
>>>> enumerated the same way. Hubs have a maximum power draw
>>>> of 500 mA. How many devices are plugged into the Hub & does
>>>> the hub have it's own DC power supply. Also, XP by default
>>>> sets USB Hubs to enter power saving mode. (You can turn this
>>>> off by double-clicking each USB hub in the Universal Serial Bus
>>>> Controllers category. Click the "Power Management" tab and
>>>> uncheck the option "All the computer to turn off this device to
>>>> save power".
>>>>  Just to verify operation & drivers, I would plug the camera into
>>>> a top-level port and make sure it enumerates and that the Twain
>>>> or Wia driver is still present.
>>>>
>>>> "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message
>>>> news:LKKdnSD42JZvl0HdRVn-sw@comcast.com...
>>>>> Thanks, but there is no "Imaging Devices" in the device manager...
>>>>> and I couldnt find any instance of  "DSC" either.. Could that be
>>>>> because the connection is via a USB hub? and should I uninstall
>>>>> that? I do appreciate the help. Thanks
>>>>> sharkman
>>>>>
>>>>> --
>>>>> Shafer - Official BB and anywhere else pointgiver
>>>>>
>>>>> R. McCarty wrote:
>>>>> > You may have "Phantom" instances of the camera in Device
>>>>> > Manager. UnPlug the camera, Open Device Manager (Right
>>>>> > Click My Computer, Left Click Manage). When the MMC
>>>>> > opens click "Device Manager" in the Left pane. Then Click
>>>>> > the View options and click "Show Hidden Devices".
>>>>> >  In the Right Pane, locate Imaging Devices and click the +
>>>>> > to expand the listing. Any listings of your DSC should appear
>>>>> > grayed out. Right Click on each one, then choose Uninstall.
>>>>> > Do this until you have no DSC's listed.
>>>>> > Close everything, Reboot and then Re-plug the camera.
>>>>> >
>>>>> > "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message
>>>>> > news:rZydnZpxfJv_1UbdRVn-tA@comcast.com...
>>>>> >>
>>>>> >> I must have done something.. I have a sony DSC  with a memory
>>>>> >> stick that (when you connect up the usb and turn the camera on)
>>>>> >> used to automatically open sony's image transfer software. That
>>>>> >> stopped working for some reason and now even Microsoft's
>>>>> >> Scanner and Camera wizard (for transfering photos to a file)
>>>>> >> doesn't startup..The camera connects to a USB port. When I
>>>>> >> move the usb port that the camera is connected to, xp finds
>>>>> >> the new hardware and says it's ready but nothing happens..
>>>>> >> Anyone got any ideas? Thanks
>>>>> >> sharkman
>>>>> >>
>>>>> >> Heres an update. I can now get a sceen that shows the actions
>>>>> >> that can be taken (copy pictures to a folder on my computer
>>>>> >> using Microsoft Scanner and Camera Wizard) but clicking on it
>>>>> >> does nothing. It looks like the scanner and camera wizard aint
>>>>> >> working.. Can anyone help?--
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