Re: Camera and Scanner wizard problem

Sharkman_at_comcast.net
Date: 06/27/04


Date: Sat, 26 Jun 2004 21:15:06 -0400


-- 
Sharkman@comcast.net wrote:
> I do appreciate your time and help. When looking at the device
> manager, I dont have an "Imaging Devices" catagory. However when I
> plug the camera in, the catagory for USB shows the sony dsc. I've
> uninstalled that and plug and play reinstalled it for me but the
> camera and scanner wizard still doesnt do anything. The screen shows
> up but when I click on "move files from camera to a folder" nothing
> happens.
> The usb hub has it's own power supply. I did turn off the power save
> feature.
> I'm not sure how to ensure that the Wia or Twain drivers are present.
> Can you elaborate?
> Thanks
> sharkman
>
> --
>
>
> R. McCarty wrote:
>> Even with the camera installed to a Hub, the camera should be
>> enumerated in the "Imaging Devices" category. Once it's first
>> installed, that instance will stay in the category until it's
>> manually uninstalled.
>>  USB has a "Quirk", where if the same device is plugged into a
>> different USB port you'll get a new instance in Device Manager.
>> This is where you end up with "Phantoms".
>>  Using a Hub shouldn't matter, downstream devices will still be
>> enumerated the same way. Hubs have a maximum power draw
>> of 500 mA. How many devices are plugged into the Hub & does
>> the hub have it's own DC power supply. Also, XP by default
>> sets USB Hubs to enter power saving mode. (You can turn this
>> off by double-clicking each USB hub in the Universal Serial Bus
>> Controllers category. Click the "Power Management" tab and
>> uncheck the option "All the computer to turn off this device to
>> save power".
>>  Just to verify operation & drivers, I would plug the camera into
>> a top-level port and make sure it enumerates and that the Twain
>> or Wia driver is still present.
>>
>> "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message
>> news:LKKdnSD42JZvl0HdRVn-sw@comcast.com...
>>> Thanks, but there is no "Imaging Devices" in the device manager...
>>> and I couldnt find any instance of  "DSC" either.. Could that be
>>> because the connection is via a USB hub? and should I uninstall
>>> that? I do appreciate the help. Thanks
>>> sharkman
>>>
>>> --
>>> Shafer - Official BB and anywhere else pointgiver
>>>
>>> R. McCarty wrote:
>>> > You may have "Phantom" instances of the camera in Device
>>> > Manager. UnPlug the camera, Open Device Manager (Right
>>> > Click My Computer, Left Click Manage). When the MMC
>>> > opens click "Device Manager" in the Left pane. Then Click
>>> > the View options and click "Show Hidden Devices".
>>> >  In the Right Pane, locate Imaging Devices and click the +
>>> > to expand the listing. Any listings of your DSC should appear
>>> > grayed out. Right Click on each one, then choose Uninstall.
>>> > Do this until you have no DSC's listed.
>>> > Close everything, Reboot and then Re-plug the camera.
>>> >
>>> > "Sharkman@comcast.net" <sharkman@comcast.net> wrote in message
>>> > news:rZydnZpxfJv_1UbdRVn-tA@comcast.com...
>>> >>
>>> >> I must have done something.. I have a sony DSC  with a memory
>>> >> stick that (when you connect up the usb and turn the camera on)
>>> >> used to automatically open sony's image transfer software. That
>>> >> stopped working for some reason and now even Microsoft's Scanner
>>> >> and Camera wizard (for transfering photos to a file) doesn't
>>> >> startup..The camera connects to a USB port. When I move the usb
>>> >> port that the camera is connected to, xp finds the new hardware
>>> >> and says it's ready but nothing happens.. Anyone got any ideas?
>>> >> Thanks
>>> >> sharkman
>>> >>
>>> >> Heres an update. I can now get a sceen that shows the actions
>>> >> that can be taken (copy pictures to a folder on my computer using
>>> >> Microsoft Scanner and Camera Wizard) but clicking on it does
>>> >> nothing. It looks like the scanner and camera wizard aint
>>> >> working.. Can anyone help?--


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