RE: Hard Drive Installation
From: Ashleigh (Ashleigh_at_discussions.microsoft.com)
Date: 06/23/04
- Next message: Andy Shiu: "Access directory with zip file (especially large zip files) extremely slow"
- Previous message: Ryan: "Can't Delete User Account"
- In reply to: Digen Butala: "Hard Drive Installation"
- Messages sorted by: [ date ] [ thread ]
Date: Wed, 23 Jun 2004 07:43:02 -0700
It should not harm the integrety of the drive or data, make sure that you have local admin rights on the box when you log in, also make sure the following services are enabled (run services.msc)
Shell Hardware Detection Service
Plug and Play
Protected Storage
If they are disabled then mark them as auto startup and try again
Let me know
Ashleigh
"Digen Butala" wrote:
> I have a troubleshooting question regarding hard drive
> installation.
>
> I have a Dell 1.8 GHz Pentium running Windows XP. The
> computer came with 80 Gb hard drive. I am trying to
> install a second hard drive as a slave drive and keep the
> original drive as a master drive. New hard drive is Maxtor
> 250 Gb ATA/133 (6Y250P0) drive. I am using cable select
> (also tried master/slave selection)jumpers setting.
> I have also installed Windows SP1 and
> updated my BIOS.
>
> BIOS shows new hard drive as a slave drive with 250Gb
> capacity. I used the vendor supplied disk to partitiion
> the disk (as 250 Gb drive)at boot-up. I also tried Windows
> diskmanager to format and partition the drive.
> All installation
> went OK until Windows start-up. Windows come up with pope-
> up message saying new hardware (6Y250P0)found and new disk
> found. A new hardware wizard window comes up with a
> message saying that can not install hardware "required
> services are not installed".
>
> I checked the disk management and it shows healthy disk
> with 250Gb partition. Windows Explorer also finds a 250 Gb
> hard drive. I am able to cpopy and delete the files from
> new hard drive. However, every time I restart Windows, I
> get the same message ".. New device found and
> then .....can not install new hardware...".
>
> The device manager shows yellow mark on this disk drive.
> Under device manager_properties_driver, the messager says
> code 28 (deveice driver not installed). Under driver
> details, it shows only one driver PartMag.drv. For my
> other hard drive (master) it shows PartMag.drv and
> disk.drv.
>
> I have tried many things without any success in getting
> rid of the ".. New device found and then .....can not
> install new hardware...". message. I am not sure about how
> this will effect fture integrity of my data on this drive.
>
> Any suggestions and help will be highly appreciated.
>
> Thanks in advance,
>
> -Digen
>
>
- Next message: Andy Shiu: "Access directory with zip file (especially large zip files) extremely slow"
- Previous message: Ryan: "Can't Delete User Account"
- In reply to: Digen Butala: "Hard Drive Installation"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
