Re: AOL problems and the "disappearing spreadsheet".

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From: Kelly (kelly_at_mvps.org)
Date: 06/22/04 

Date: Tue, 22 Jun 2004 03:39:47 -0500

Hi Bruce,

>From the many systems brought here, I have successfully removed AOL without
a format. However, I think your statement/message should be read by many as
that program can really play havoc on a system and takes know how to rid of
it and much time. :o( 

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
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"Bruce Chambers" <bchambers@nospamcableone.net> wrote in message 
news:egW6U84VEHA.2544@TK2MSFTNGP10.phx.gbl...
> Greetings --
>
>    Sadly, the only practical way I've ever found to _completely_
> remove AOL from an operating system is to format the hard drive and
> perform a clean installation.  I absolutely loathe having to resort to
> a hard drive format to fix what _should_ be a relatively minor issue,
> but it takes a lot less time than manually removing/replacing all of
> the Windows system files that AOL replaces with their own versions and
> the hundreds of unnecessary registry entries.
>
>   I'm afraid you'll need to contact AOL's tech support for resolution
> of problems with (or caused by) their product; Microsoft has no
> control over AOL's product quality (or lack thereof).
>
> Troubleshooting America Online in Windows XP
> http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q306478
>
>    No one can offer any advice concerning the spread***
> application, because you haven't told us which specific application
> your friend uses.  Generic advise: reinstall it from the original CD.
> Bruce Chambers
> -- 
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on
> having both at once. - RAH
>
>
> "Derrick Fawsitt" <46@fitzwilliamonline.com> wrote in message
> news:Ozgpm3AVWp1AFwBu@fitzwilliamonline.com...
>> I am trying to persuade a friend and neighbour to give up AOL which
> is
>> restricting his independent web surfing and, (in my opinion), is
>> invading all his efforts to surf and use his programmes without
> using
>> AOL.
>> He simply cannot open a desktop shortcut with AOL jumping into life.
> We
>> have made another ISP the default one and configured, (we thought)
> AOL
>> only to activate when he manually started it without success.
>> To  compound matters on an entirely separate matter his spread***
>> programme, (not Excel), opens for a few seconds and then
> "disappears"
>> and I am inclined to blame this on AOL, (probably wrong in this
> case).
>> Can I ask those who agree with me on not using AOL to give me
> convincing
>> reasons in writing that I can put to him. Also, can anyone tell me
> how
>> to fix his spread*** problem which is urgent.
>> -- 
>> Derrick Fawsitt
>
>
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