Re: Chkdsk "cannot open volume for direct access" & Zone Alarm problem

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From: Sam (srs2_11NOT_at_hotmailNOT.com)
Date: 06/20/04


Date: Sun, 20 Jun 2004 14:43:07 -0700

Sometime on, or about Sat, 19 Jun 2004 21:20:42 -0700, Regina
scribbled:

> Hi Sam,
>
> I wrote in my original post (see below) that I did go back to the earlier
> version (4.5) and I am still having the problem with chkdsk.
>
> Do yo have any other suggestions?
>
> Thanks!!
>
> "Sam" <srs2_11NOT@hotmailNOT.com> wrote in message
> news:1dcogv96fixyy$.lgyk7nl36eo9$.dlg@40tude.net...
> Sometime on, or about Sat, 19 Jun 2004 14:04:42 GMT, Steve N.
> scribbled:
>
>> Regina wrote:
>>
>>> I'm so totally depressed about this!! I did a clean uninstall of Zone
> Alarm
>>> 5 and did a clean install of Zone Alarm 4.5. I thought that solved the
>>> problem but when I tried to do chkdsk today for the first time after
>>> reinstalling ver 4.5, I am getting the same error message. Chkdsk worked
>>> just fine until I installed Zone Alarm 5.
>>>
>>> Each time I start the computer, it tries to run chkdsk. Is there some
> way I
>>> can get it to stop trying to run chkdsk? I tried to restore my system to
> an
>>> earlier date, but I doesn't work because the computer keeps trying to run
>>> chkdsk.
>>>
>>> I guess there is no fix for this problem and I will probably have to live
>>> with it, no thanks to Zone Alarm.
>>>
>>> Any suggestions?
>>>
>>> Thanks!!
>>
>> Lose ZA entirely then. Try a different free firewall. I use Kerio PF on
>> several different machines and have never had a problem with it.
>>
>> Steve
>>
>>>
>>> "Richard" <hawkinsfamily3@DIGITbtinternet.com> wrote in message
>>> news:%236AGkaFVEHA.2692@TK2MSFTNGP09.phx.gbl...
>>>
>>> "spike" <anonymous@discussions.microsoft.com> wrote in message
>>> news:1ddf801c45450$2653f5d0$a001280a@phx.gbl...
>>>
>>>>whenever i try to use chekdisk in computer restart i
>>>>recieve the message:
>>>> volume is ntfs cannot open volume for direct access
>>>>
>>>> and check disk doesnot run . any ideas? thanks
>>>
>>> If this is the first time you have run CHKDSK since installing Zone Alarm
> 5
>>> that is where your problem comes from. Go to the FAQs at the ZA site and
>>> follow the instructions to uninstall ZA5 and replace with ZA 4.5. There
> are
>>> other possible causes but ZA5 is flavour of the month !
>>>
>>> Richard.
>
> Or, go back to the earlier version of ZA. The people at ZoneLabs are
> aware of the problem and a fix is expected shortly.
>
> Sam

You may need to do a "Clean" uninstall, since not every piece of the
old system is deleted normally. Try:
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean

Then try reinstalling 4.5. After that, you'll need to put in your
license code again and if you didn't export your settings, you'll need
to start from scratch.

Sam



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