Upgrade from ME to XP home fails

From: K. Morgan (anonymous_at_discussions.microsoft.com)
Date: 06/20/04


Date: Sun, 20 Jun 2004 12:26:18 -0700


>-----Original Message-----
>Attempting to upgrade from me to xp home I get a blue
>screen error message about 1/2 way through the copy file
>part of the up grade. The monitor goes black several
>times prior to the error message. The anti virus has
>been disabled.
>
>Thanks
>.
>There is a Microsoft Knowledge Base article regarding
this and I just can't find it for you. However, your
computer might contain hardware that can't be upgraded.
You can also go to your BIOS, hit F10 or other F key or
Delete when you turn on your computer (right as your
monitor light turns green). Disable any bios caching RAM
caching, enable APCI (or APIC), disable palette snooping,
don't do any overclocking, and set your video card RAM
window to a low number like 32 or 64. Enabling APIC or
APCI is a must. Sometimes these BIOS steps can solve
your problem.



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