Re: Windows Explorer shuts down unexpectedly
From: Steve Nielsen (steve_nielsen_at_nospam.nowhere.net)
Date: 06/01/04
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Date: Tue, 01 Jun 2004 13:44:07 -0700
The Unknown P wrote:
> Go into the administrative tools\event viewer immediately after this
> happens and open the system or applications log found on the left
> side and look for any red X's in the right panel. Double click them
> to open a details panel and then make a not of the problem message
> and post that or fix it yourself if you know how. Take a look at both
> logs. If there are too many red X's for you to fix then right click
> on the log in the left panel and then click clear and no when asked
> if you want to save them. Then the next time you get your problem you
> will be able to go to the event viewer and look at any red X's that
> match the time of your problem. Look for modules or apps that cause
> problems and post the warning or details window and that will give us
> a better idea of your problem and how to solve it. {:~)
Explorer crashing and restarting will not be listed as an error, it will
only show an Information alert in Application (and nothing in System)
with the source as Winlogon. There will be no helpful details either,
all it will say is "The shell stopped unexpectedly and Explorer.exe was
restarted." Visiting the Help and Support link shown will provide
equally useless information.
Steve
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