Re: Problem Coming Out of Stand-By Mode

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 06/01/04 

Date: Tue, 1 Jun 2004 13:03:29 -0700

You're welcome...again!:-)

See replies inline. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"thmcg" <thmcg2003@yahoo.com> wrote in message 
news:7c68cdf1.0405301703.1a65db0@posting.google.com...
> Hello again, Michael,
>
> Again I want to thank you for your in-depth response.  I appreciate
> the help and education.  I do have a few further questions for you.
> Please see below.
>
> "Michael Solomon \(MS-MVP Windows Shell/User\)" <user@#notme.com> wrote in 
> message news:<ObMsTQGREHA.2704@TK2MSFTNGP10.phx.gbl>...
>
> (...snip, snip...)
>
>> SFC /scannow is pretty simple and straight forward, very little you have 
>> to
>> do and I would advise at least doing that.  You don't need to do a repair
>> install unless you see your system is having problems that just can't be
>> fixed; i.e. you start crashing all the time, the system hangs or locks 
>> up.
>
> Michael, what does SFC stand for?  I tried the "SFC /scannow"
> procedure per your recommendation.  A dialog box came up, entitled
> "Windows File Protection."  The message said "Please wait while
> Windows verifies that all protected Windows files are intact and in
> their original versions."  However, during this scanning procedure a
> second dialog box came up, having the same title, but a different
> message that said "Files that are required for Windows to run properly
> must be copied to the DLL Cache.  Insert your Windows XP Professional
> CD-ROM now."  Since my CD was in the drive all along, I simply hit the
> "Retry" button, and then the program would proceed.  However, this
> dialog box kept coming up, so it makes me wonder if something else is
> wrong!  Every time I would hit the "Retry" button and then it would
> proceed.  It took quite a while for the "SFC /scannow" program to
> finally finish, but it eventually did.  When it finished, the pc just
> sat there.  I sort of expected a message of some kind, but none showed
> up.
SFC stands for "System File Checker."
I don't think anything was wrong.  I've seen this behaviour even on setups 
of mine from time to time.  If it said it couldn't find the files, or unable 
to proceed or some sort of message to that effect, then you might have cause 
to worry.
>
> At that point, I thought it prudent to reboot.  After which, I tested
> to see if the original problem (crashing while coming out of StandBy
> Mode) might have been fixed.  I put the pc into StandBy mode, waited
> one minute, then restarted the pc.  If the screen came up correctly, I
> waited one minute, then put it back into StandBy mode.  I figured if
> it would work successfully 10 times in a row, the problem was probably
> fixed.  The first run, I got to the 5th restart before it crashed.
> The second run, it crashed on the 4th restart.  The third run, it
> crashed on the 2nd restart.  At that point, I concluded the SFC
> /scannow program must not have resolved the issue.
>
> Since this is a "minor" problem, more of an irritant to me, I think I
> will take your advice and *not* do a "repair install" unless things
> get a lot worse.  I have printed off your recommendations and I'll
> keep them handy.
Based on having run SFC and the information you describe, it would appear 
this issue is either related to some device driver on your system or some 
issue with an application you have installed on your system.  If that's the 
case, I'm  not sure a repari install would solve it.  Usually, when this is 
indicated, you have to use trial and error.  You can check your device 
manufacturers respective websites for the latest drivers and check your 
application websites for any updates or patches and even to be sure your 
apps are all XP compatible.  If they all check out, the next step would be 
to remove things one by one, then run the system and test to see if the 
problem reappears.  When it appears to know longer be an issue, whatever you 
removed is the likely culprit.
>
> One final question, please...would it be possible to simply replace
> the two system files that I deleted (that contained the virus)?  The
> files were named TFTP692 and TFTP868 in the Symantec Antivirus
> program, which had put them in quarantine.  Since they couldn't be
> "repaired," I had simply deleted them.  Was this dumb?  Are these file
> names legitimate?  Or are they a Symantec name?
Those are not system file names, they may be a reference Symantec gave them. 
Whatever the case, it was SFC's job to locate missing or corrupted files and 
replace them and you've already done that.
>
> Thanks once again, Michael, for your kind assistance!
>
> Tom.
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