Re: I.E. 6.0 problem
From: Malke (malke_at_nospoonnotreally.com)
Date: 06/14/04
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Date: Mon, 14 Jun 2004 06:21:14 -0700
Don wrote:
> Hello,
> I am running internet explorer under Win XP Pro. Lately
> when I try to connect, I get a white screen with the
> message "Action Cancelled, cannot find server".
> If I click on the option to "Let windows detect my
> connections" then the site will come up ok. I have clicked
> on Tools, internet connections and have tried to find the
> problem but without success.
> Help will be greatly appreciated.
> Thank You,
> Don
Generally, connectivity problems are related to having spyware on one's
computer. Do the normal troubleshooting:
Scan with a current antivirus program (meaning a version not earlier
than 2002 and using updated virus definitions). Then remove spyware
with Spybot Search & Destroy from www.safer-networking.org and Ad-aware
from www.lavasoftusa.com. Be sure to update these programs before
running them. These programs are free, so run them both since they
complement each other. It is best to run antivirus and spyware removal
tools in Safe Mode. You may also need to run CWShredder from http:/
www.spywareinfo.com/~merijn/index.html . Please read the instructions
carefully. Also, make sure you've visited Windows Update and applied
all security patches. Make sure you are running a firewall.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
- Next message: Phil: "Re: Macro making"
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- In reply to: Don: "I.E. 6.0 problem"
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