Re: PC won't start up

From: Kelly (kelly_at_mvps.org)
Date: 06/14/04


Date: Mon, 14 Jun 2004 01:59:27 -0500

Most welcome, thanks and good luck!

-- 
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"Shar" <Shar@discussions.microsoft.com> wrote in message 
news:87E67C31-6116-4A6C-8841-54225B9E8440@microsoft.com...
> Thank you Kelly for all your info.   Very informative.  If I can get my PC 
> to stay running long enough I will run all that you have mentioned.  Your 
> help is  greatly appreciated.  Have a nice day!
>
> "Kelly" wrote:
>
>> Troubleshooting Device Conflicts with Device Manager
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q310126
>>
>> Troubleshooting Device Manager Issues in Windows XP
>> http://www.kellys-korner-xp.com/win_xp_dm.htm
>>
>> As for your other issues, run each of these, every one of them:
>>
>> Ad-Aware
>> http://www.lavasoftusa.com/
>>
>> Spybot
>> http://tinyurl.com/btf8
>>
>> CWShredder (Line 313)
>> http://www.kellys-korner-xp.com/xp_tweaks.htm
>>
>> Hijack This
>> http://www.spychecker.com/program/hijackthis.html
>>
>> Free Online Virus Scan
>> http://housecall.trendmicro.com/housecall/start_corp.asp
>>
>>
>> -- 
>> All the Best,
>> Kelly
>>
>> Microsoft-MVP Windows® XP
>> 2004 Windows MVP "Winny" Award
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>>
>> Taskbar Repair Tool Plus!
>> http://www.kellys-korner-xp.com/taskbarplus!.htm
>>
>>
>> "Shar" <Shar@discussions.microsoft.com> wrote in message
>> news:26196510-0128-40DF-A08E-3E0649026AB3@microsoft.com...
>> > I'm wondering if it's possible that I may have a virus.   I can only 
>> > get
>> > so far scanning with Norton and then it shuts down on me.  So how can I
>> > tell if I have one?
>> >
>> > "Shar" wrote:
>> >
>> >> Hi Rich, just thought I'd let you know that I tried to start up my
>> >> problem PC.   It started up just fine, the new hardware that was found 
>> >> is
>> >> the multimedia audio controller but it would not let me install it. 
>> >> Also
>> >> in my device manager under the mice and other pointing devices I have 
>> >> a
>> >> yellow question mark on my mouse that I'm using and it says that it's 
>> >> not
>> >> working properly yet I can use the mouse with no problem.  Tried to
>> >> update driver and it says that the driver is up to date.  Still have
>> >> yellow ? mark.  Also under other devices there is a yellow ? mark on 
>> >> this
>> >> Multimedia audio Controller.  System still shuts down though.  Got it 
>> >> to
>> >> run 3 times by restarting it and now again I have nothing.  Now I'm
>> >> wondering could these yellow ? marks cause my PC from shutting down 
>> >> like
>> >> that?  I also managed to download the critical update in Windows 
>> >> before
>> >> my PC shut down.  Would you have any idea why this is happening?  Why
>> >> does the PC start sometimes and then other times it won't?  Your 
>> >> advice
>> >> would be greatly appreciated once more.
>> >>
>> >> "Rich Barry" wrote:
>> >>
>> >> >   Shar, I would call the guy who did the installation of the
>> >> > Motherboard.
>> >> > Tell him about the 2 beeps.  That
>> >> >   could be a hardware failure. Defective Motherboard maybe or just
>> >> > something
>> >> > loose or fully connected.
>> >> > "Shar" <Shar@discussions.microsoft.com> wrote in message
>> >> > news:47C284B3-E640-4DC6-A969-6D35FE21C782@microsoft.com...
>> >> > > Thank you Rich for your quick reply.  I got a fellow here in town 
>> >> > > who
>> >> > works on PC's to replace the motherboard and he did a complete
>> >> > re-install of
>> >> > WindowsXP.  Do you think I should still try the repair install?  I'm 
>> >> > by
>> >> > no
>> >> > means that great at fixing PC problems and am often afraid to try 
>> >> > new
>> >> > things.  It's  great having people like you to help us people that
>> >> > don't
>> >> > know  that much about PC's.  Greatly appreciated!
>> >> > >
>> >> > > "Rich Barry" wrote:
>> >> > >
>> >> > > >    Shar, did you do a Repair Install after you replaced the
>> >> > > > Motherboard?
>> >> > If
>> >> > > > not, give it a try.
>> >> > > >       http://www.michaelstevenstech.com/XPrepairinstall.htm
>> >> > > >
>> >> > > >
>> >> > > > "Shar" <Shar@discussions.microsoft.com> wrote in message
>> >> > > > news:20ABCCDB-711A-4B3D-9B04-26DE73F7A42D@microsoft.com...
>> >> > > > > I am using a home built PC, windows pro xp, KM2M (MS-6738)v1.X
>> >> > > > > Micro
>> >> > ATX
>> >> > > > mainboard.  I have many weird things happening to my PC.  I just
>> >> > recently
>> >> > > > got this new motherboard 2 weeks ago and it has been working 
>> >> > > > very
>> >> > > > well
>> >> > up
>> >> > > > until yesterday.  I uninstalled 2 programs that I was not using
>> >> > > > from the
>> >> > add
>> >> > > > and remove programs and then my system just shut down with no
>> >> > > > warning, I
>> >> > > > then proceeded to run a system scam with Norton Antivirus 2003 
>> >> > > > to
>> >> > > > make
>> >> > sure
>> >> > > > I didn't have any viruses, it proceeded to start scanning then 
>> >> > > > came
>> >> > > > up
>> >> > with
>> >> > > > a message that norton go not go any further and to click on the
>> >> > knowledge
>> >> > > > base link which I proceeded to do and then my system shutdown
>> >> > > > again.
>> >> > When I
>> >> > > > went to restart it I got my usual start up beep then all of a
>> >> > > > sudden I
>> >> > got 2
>> >> > > > more long rough sounding beeps and then nothing.  Finally I got 
>> >> > > > the
>> >> > system
>> >> > > > to start and when I did my PC came up with found new hardware.
>> >> > > > Where
>> >> > that
>> >> > > > came from is beyond me as I did not install any new hardware at
>> >> > > > all.
>> >> > All I
>> >> > > > was able to catch from it before it shut down again was the
>> >> > > > hardware was
>> >> > > > something to do with audio.  After that I could not start my pc.
>> >> > > > The
>> >> > power
>> >> > > > light comes on, I could hear the disk trying to start up and 
>> >> > > > then
>> >> > nothing
>> >> > > > just a black screen.  Nothing comes up on the screen at all and 
>> >> > > > I
>> >> > > > cannot
>> >> > > > even start in safe mode.  Could someone please give me some 
>> >> > > > insight
>> >> > > > on
>> >> > this?
>> >> > > > Is this a windows xp or a hardware issue?  Your help would be
>> >> > > > greatly
>> >> > > > appreciated.  Thank you for taking the time to read my long 
>> >> > > > post!
>> >> > > >
>> >> > > >
>> >> > > >
>> >> >
>> >> >
>> >> >
>>
>>
>> 


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