Re: XP Professional dependent services disabled, cannot enable services
From: Malke (malke_at_nospoonnotreally.com)
Date: 06/12/04
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Date: Sat, 12 Jun 2004 11:50:52 -0700
mygraine1@yahoo.com wrote:
> Hi...please help! I connected my computer to the net.
> Everything was fine for about a month. Then, when I
> accessed the net anytime from 10 seconds to over an hour
> after logon, I began to get this message: "Remote
> Procedure Call has terminated unexpectedly. Windows must
> shut down. (snip)
You've got a virus, either the MSBlaster, Sasser, or variants. This
happened because you didn't 1) patch your operating system; 2) run a
firewall; 3) have a current antivirus using updated definitions
installed.
Get the infected machine off the Internet. To stop the rebooting, go to
Start>Run and type "shutdown -a" without the quotes. From a different
computer, download Stinger onto a floppy from here:
http://vil.nai.com/vil/stinger/
Stinger is a standalone antivirus tool that scans for some of the more
common viruses. Read the instructions on the webpage. Hopefully Stinger
will enable you to clean up your machine enough to get patched at
Windows Update, install a full-featured antivirus program, and a
firewall. I like the free firewall from Sygate. You can get it here:
http://smb.sygate.com/products/spf_standard.htm
Be aware that cleanup may be complex - we are now seeing that infected
computers usually have more than one variant of virus, as well as one
or more instance of a polybot worm from the Gaobot/Agobot family. If
you aren't able to clean up your machine yourself, take it to a good
local computer repair shop (not a BestBuy or CompUSA type of store) and
have them clean it for you.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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