Re: 2 Perplexing Questions Need Helpful Answers Here!

From: doglover (doglover_at_epix.net)
Date: 05/08/04 

Date: Sat, 08 May 2004 10:50:54 -0400

On Sat, 08 May 2004 06:57:45 -0700, Malke <malke@nospoonnotreally.com>
wrote:

>doglover wrote:
>
>> Hello; My first question is for me. I just installed a new up to date
>> SOYO motherboard and new P4 Intel Processor. It is a 2.8 gig and the
>> motherbnoard has all the new bells. Now I noticed after redoing the
>> install of operating system XP on a new hard drive and reapplying all
>> the new critical and XP updates and also the latest drivers from the
>> other components which I had with old system for that one that my
>> machine freezes after about an hour and half. The screen saver could
>> be on or I could be in middle of connection and it freezes. A cold
>> Reboot is the only way out. Almost seemed like the time power saver
>> was abled but I have them all set to never. Other than that it works
>> perfect. This motherboard does have a temp control snesor built in but
>> when checking before or after event it is stable and not overheating
>> as I updated the power supply and fan to a bigger faster more airflow
>> model. The temp varies around the 113F mark. Would that be normal. I
>> never touched the factory default settingts to change them to shut off
>> if overheating occurs.
>
>Do hardware diagnosis:
>
>1) open the computer and run it open, cleaning out all dust bunnies and
>observing all fans (overheating will cause system freezing) - this is
>part of the generic testing so I left it in here, but your m/b temps
>seems just fine to me; 2) test the RAM - I like Memtest86 from
>www.memtest86.com - let the test run for an extended (like overnight)
>period of time - unless errors are seen immediately; 3) test the hard
>drive with a diagnostic utility from the mftr.; 4) the power supply may
>be going bad or be inadequate for the devices you have in the system;
>5) test the motherboard with something like TuffTest from
>www.tufftest.com.
>
>Just because a device is new doesn't mean it can't fail. In fact,
>hardware failure usually occurs very soon with a new component or it
>will go for years.
>
>>
>> The second question is for my friend. He runs XP with Outlook Express
>> version 6 and he says he cannot delete any mail from his program. Is
>> there a certain component missing or a setting ticked unaware to him.
>> Also he said sometimes he mail freezes up and he has to get out and go
>> back in to work. Seems to be a glitch since these updates for viruses
>> and the like from Microsoft have been applied. Any ideas on either or
>> both? Nick
>
>There's no way to diagnose your friend's machine from the information
>you've provided. Your friend should do the normal troubleshooting as
>follows:
>
>1) scan with current antivirus ("current" means a version not earlier
>than 2002 but using updated virus definitions); 2) remove spyware with
>Spybot Search & Destroy (www.safer-networking.org) and Ad-aware
>(www.lavasoftusa.com). These programs are free, so use them both since
>they complement each other. You may also want to run the latest
>CWShredder from http://www.spywareinfo.com/~merijn/index.html. Always
>read the instructions before running a spyware removal tool. Be sure to
>update these programs before running, and it is a good idea to do
>virus/spyware scans in Safe Mode; 3) delete temporary and Temporary
>Internet Files; 4) stop unnecessary services/programs from starting
>with Windows - see www.blackviper.com for services info and
>www.pacs-portal.co.uk/startup_index.htm for programs info - 5) look in
>Event Viewer for clues; 6) make sure you've visited Windows Update and
>applied all security patches.
>
>HTH,
>
>Malke

Malke; I will do these tests and see. The power supply is 500 watts
new and the memory is the new 2700 variety matched to motherboard and
is for 1024 megs so plenty there. I have a wireless connection from
D-Link attached to that pc with the newer faster G series but am not
downloading at time but the connection is open. Could that have a play
as well. In other words I leave the computer on unattended and come
ack and sometimes screensaver screen on and sometimes not but it is
froze and not every time. Go figure. I'm bugged on it. Nick

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