Re: Updation in XP
From: Ron Martell (ron_at_onlinehelp.bc.ca)
Date: 05/06/04
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Date: Thu, 06 May 2004 04:16:00 GMT
"Viren" <virendragupta@yahoo.com> wrote:
>My computer got infected with the Saress virus. However when I am trying to update the patch i am unable to do so. the message says that the Update.inf file has not passed windows logo test. Am not sure what this means and how to rectify the problem. Pls help
Instead of installing the patch over the web download it and save it
to your hard drive.
Then shutdown and restart the computer and boot it into Safe Mode.
When it finishes booting into Safe Mode install the patch by
double-clicking on the saved patch download in Windows Explorer.
Also while in Safe Mode open Control Panel - Network connections.
Right-click on the icon for your Internet connection and select
Properties.
Go to the More Options tab and click on the checkbox to activate the
Windows XP built-in firewall.
Then shut down and restart normally.
When it has finished booting up immediately get the lastest updates
for your antivirus software and do a complete scan of your hard drive.
Or you can download Stinger (free) from http://vil.nai.com/vil/stinger
and run it to clean up the system.
Good luck
Ron Martell Duncan B.C. Canada
-- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca "The reason computer chips are so small is computers don't eat much."
- Next message: BC: "Problems with XP Pro CD"
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