Re: windows cannot read the disc in CD-Rom drive
From: Malke (malke_at_nospoonnotreally.com)
Date: 05/04/04
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Date: Tue, 04 May 2004 05:19:55 -0700
nikki@bergandi.com wrote:
> My computer is a Dell and I have been working with Dell
> to identify the problem. After the computer has started
> if I insert a CD in the drive the message I get:Windows
> caanot read this disc. If I start the computer with CD
> already in the drive then windows can read the disc. Dell
> has tried all avenues in their power to fix the problem
> but have been unable to. Now I am asking Microsoft the
> question. What is the Fix? Thanks
This is not Microsoft. This is a public newsgroup providing peer-to-peer
support for the XP operating system. If you want to contact Microsoft
tech support, you should be aware that they will tell you to get
support from your OEM - Dell. Since you didn't tell us what "all
avenues in their power to fix.." actually means, there's no way of
getting a specific answer. Has Dell replaced the cd drive?
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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