Re: m130 Palm Pilot and Windows XP
From: Hermes (hermes_at_messenger.net)
Date: 05/04/04
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Date: Mon, 03 May 2004 21:35:40 -0500
Before the MVP (M$ Victim Poster) Hermes responded, t.cruise typed:
> Before I get flamed and told this is OT, and to go to the Palm
> Pilot/handhelds groups and to the Palm web site support: I've been there
> and done that, This is my last resort.
>
> I've been trying to get a new Palm Pilot m130 with USB cradle to Hotsync
> with a Dell Inspiration I8200 laptop model PP01X. The Palm Desktop software
> is installed, the Hotsync is configured for USB, the handheld unit is
> configured to transfer data from the cradle to the PC. When I try to
> Hotsync, I get a message that connect could not be established between the
> handheld and the PC. OK, so I check the USB ports on the laptop by plugging
> in other peripherals, and they all work. I uninstall the USB port drivers,
> and let Windows XP reinstall them on the next boot, and try again, the USB
> ports work with other peripherals, but don't detect that anything has been
> plugged into them when I plug in the USB cable from the Palm Pilot m130
> Cradle. OK, so I uninstall the Palm Desktop software, and remove any keys
> and strings from the Registry relating to Palm. Then I download and install
> the latest version of the Palm Desktop software from the Palm website,
> because its supposedly more Windows XP friendly. No change. When the USB
> cable is plugged in, there isn't any action. Then to make sure that the
> hardware itself doesn't have any problems: I installed the Palm Desktop
> software to my desktop Dell Dimension 2400, and the moment I plugged the USB
> cable into my desktop system, it was recognized, and the Hotsync began. So,
> it isn't a hardware problem, and it isn't a problem with the Palm Desktop
> software. I'm thinking that the laptop may have a component (no other USB
> devices are plugged in), or driver that's proprietary to that Dell
> Inspiration model, which conflicts with allowing the Windows XP to recognize
> that a Palm Pilot m130 has been plugged into a USB port. Is my conclusion
> logical? Does anyone have any other idea what the problem might be?
> --
>
> T.C.
> t__cruise@[NoSpam]hotmail.com
> Remove [NoSpam] to reply
>
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>
>
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Is tha laptop in a docking bay? Some docking bays for laptops are so low
power, that they cannot work with some usb devices.
If you look on the bottom of the palm pilot cradle, there should be a 2 or
3 character code, what is it? Some of those usb cradles for the palm were
recalled.
Is there a OS firmware update for the palm?
Have you tried reinstalling chapura on the laptop (if you sync with outlook)?
Have you tried soft and hard resets with the palm?
Good luck.
-- hermes DRM sux! Treacherous Computing kills our virtual civil liberties! http://www.cl.cam.ac.uk/~rja14/tcpa-faq.html Windows XP crashed. I am the Blue Screen of Death. No one hears your screams. Yesterday it worked. Today it is not working. Windows is like that.
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