windows xp professional--adding new external hard drive

From: MGGP (anonymous_at_discussions.microsoft.com)
Date: 05/31/04


Date: Sun, 30 May 2004 21:56:48 -0700

The short answer is, yes you're screwed ;-) AND
No it's not a product activiation issue, per se.

It sounds to me like you're being asked for the CD for the
previous version of Windows, the qualifying product for
the upgrade CD, and you don't have it (and you shouldn't
be trying to do what you're trying to do). If your system
came with an OEM CD, or a Restore CD that's the disc to
use.

That said, why don't you try to resolve the ISSUE instead
of taking the sledgehammer approach = re-installing XP
(which will not miraculously fix it, necessarily).

If your system was running fine, then you installed the
external drive, then the system had a problem when
booting . . . fix the problem (uninstall the drive ?),
talk to the vendor from whom you purchased the drive,
visit the manufaccturer's web site and look at the FAQs,
call them on the telephone (they love phone calls), talk
to SONY, search Google for other people with the same
problem, try to find a newer driver, etc.

In short there's no simple, pat answer . . .

Good Luck !

>-----Original Message-----
>I installed a new external usb hard drive on a sony pcg
>srx99 laptop computer. The next time I rebooted I got a
>message "Error loading operating system." I have been
>unable to get beyond this error message. Is this a
product
>activation issue?
>
>I decided to try to reinstall windows xp, but my version
is
>an upgrade version, so that I am asked for a cd with the
>full version on it. My computer came with Windows XP home
>on manufacturer oem cds, and the disk I am trying to
>install from is the Windows XP Professional upgrade cd. I
>really don't want to go back and install the Windows XP
>Home edition and then do the upgrade again. Am I screwed
>here? Or is this a totally different problem?
>
>Any suggestions?
>.
>



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